I have been communicating with my insurance company American Family Insurance.
My claim is that I backed into my neighbors garage door and it has to be replaced; it is an expensive door the new one will cost $2400.00 but my insurance will only cover $700 of it saying they are depreciating the garage door.
I have full coverage on by car for the very reason if an accident happened the insurance company would pay any claims over my $250.00 deductable.
They say that's the way insurance works they do not make anyone better off then when before the accident happened. Meaning the garage door is not new and with their depreciation of it they say it has a value of $700.00.
That does not may any sense to me.
My understanding is if I hit some one they get their property repaired an I only pay my deductable.
I think the claim should be paid in full for the new door minus my deductable of $250.00.
What am I missing?
My claim is that I backed into my neighbors garage door and it has to be replaced; it is an expensive door the new one will cost $2400.00 but my insurance will only cover $700 of it saying they are depreciating the garage door.
I have full coverage on by car for the very reason if an accident happened the insurance company would pay any claims over my $250.00 deductable.
They say that's the way insurance works they do not make anyone better off then when before the accident happened. Meaning the garage door is not new and with their depreciation of it they say it has a value of $700.00.
That does not may any sense to me.
My understanding is if I hit some one they get their property repaired an I only pay my deductable.
I think the claim should be paid in full for the new door minus my deductable of $250.00.
What am I missing?