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Covered California managers want to put off the start date of their navigator program and get by instead with 16,000 "certified enrollment counselors" and 9,000 to 15,000 certified insurance agents.
The state's navigators, or independent exchange ombudsmen, won't be ready to serve consumers until June 2014, Soto-Taylor said, according to a written version of her presentation
California to delay navigator launch | LifeHealthPro
The state's navigators, or independent exchange ombudsmen, won't be ready to serve consumers until June 2014, Soto-Taylor said, according to a written version of her presentation
California to delay navigator launch | LifeHealthPro