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I have had a few PM and email me asking about the below and thought would just post here as a new topic.
Follow Up List - Eligibility Verification Documents
Keep track of what needs to be done, all within ACAExpress. Providing the marketplace with the proper documentation is essential to making sure your client retains their subsidy and their coverage. Effective immediately you no longer have to look at the eligibility letter to know what needs to be uploaded to the marketplace. Within each completed enrollment’s details you’ll find a checklist which will instantly tell you if the marketplace requires additional documents from your client and what they are in an itemized list. To utilize this list visit view the FAQ article here.
There is also a box you can check to indicate the binder/first payment has been submitted.
Email Plan Quotes to Clients
We understand that making sure your clients have all of the information they need about their plan is important to your business. That's why we have implemented the ability for you to email a plan quote directly to your clients! Click Here for details.
View Eligibility PDF
Effective with applications submitted on or after 12:00 Noon CST on 12/28/2015, you can now view eligibility letters for completed applications from this date forward! For more details and instructions on how this works Click Here.
Eligibility Letter Now Emailed
Upon completion of an enrollment you’ll now see the Marketplace Eligibility Letter automatically emailed to both the agent and consumer.
Welcome Emails to Customers with Spanish
Added today a link in the welcome emails sent to customers which they can click to view in Spanish.
Lastly, we have been asked what our support hours will be considering OE ends on Sunday the 31st. We have not yet finallzed the hours though will be posting on the Dashboard after you log in at the top of the page. At a minimum support will be available through 6:00 PM CST on 01/31/2016.
Follow Up List - Eligibility Verification Documents
Keep track of what needs to be done, all within ACAExpress. Providing the marketplace with the proper documentation is essential to making sure your client retains their subsidy and their coverage. Effective immediately you no longer have to look at the eligibility letter to know what needs to be uploaded to the marketplace. Within each completed enrollment’s details you’ll find a checklist which will instantly tell you if the marketplace requires additional documents from your client and what they are in an itemized list. To utilize this list visit view the FAQ article here.
There is also a box you can check to indicate the binder/first payment has been submitted.
Email Plan Quotes to Clients
We understand that making sure your clients have all of the information they need about their plan is important to your business. That's why we have implemented the ability for you to email a plan quote directly to your clients! Click Here for details.
View Eligibility PDF
Effective with applications submitted on or after 12:00 Noon CST on 12/28/2015, you can now view eligibility letters for completed applications from this date forward! For more details and instructions on how this works Click Here.
Eligibility Letter Now Emailed
Upon completion of an enrollment you’ll now see the Marketplace Eligibility Letter automatically emailed to both the agent and consumer.
Welcome Emails to Customers with Spanish
Added today a link in the welcome emails sent to customers which they can click to view in Spanish.
Lastly, we have been asked what our support hours will be considering OE ends on Sunday the 31st. We have not yet finallzed the hours though will be posting on the Dashboard after you log in at the top of the page. At a minimum support will be available through 6:00 PM CST on 01/31/2016.
