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The first year on marketplace I wrote Cigna. The second year I added BC/BS. I did 'one' test UHC, and they botched it so severely that I put that person on BC/BS and determined that UHC would not be able to handle marketplace business. I'm glad I did not proceed with UHC.
On that one we could never find anyone that knew how to take a payment even on the number that was given on the marketplace. The billing people did not even know what the marketplace was. One person even said, "Is this Cobra?" That's when I knew it was not going to work for 2015 at all.
The problem I see with UHC is they are 'really' the old Golden Rule bought out by UHC. It is obvious they do not have the systems as the more powerful group UHC.
As agents we have to look at what carrier can handle the marketplace as well as rates and networks. It is so much more work to write, and the service is astronomical.
On that one we could never find anyone that knew how to take a payment even on the number that was given on the marketplace. The billing people did not even know what the marketplace was. One person even said, "Is this Cobra?" That's when I knew it was not going to work for 2015 at all.
The problem I see with UHC is they are 'really' the old Golden Rule bought out by UHC. It is obvious they do not have the systems as the more powerful group UHC.
As agents we have to look at what carrier can handle the marketplace as well as rates and networks. It is so much more work to write, and the service is astronomical.