Originally Posted by somarco
This is a quality that is too often overlooked by those seeking advice on how to be successful.
Do what is right for the client, regardless of whether it puts a dime in your pocket or not. You not only sleep better at night but those kind of actions do not go unnoticed and will come back in the form of referrals over and over again.
When you are starting out and trying to pay the bills, it is sometimes difficult to walk away without making a sale. I know. I have been there myself.
How you treat clients is the difference in a professional and just another peddler.
Congratulations on your success!
Yeah, by nature, I'm not a salesman and I don't have it in me to sell someone a bad product.
I will straight out tell you if you don't need the insurance or if you do, I will show you a better product.
Like yesterday, a couple already had a Med Sup and I looked at it and the price they were paying ... they wanted to switch. So I began asking why?? What's wrong with this company?? They basically couldn't tell me so i told them that they are fine and that they don't need to switch. I said I can offer you the same thing for a little less money but it's not going to save you a whole lot. You are already familiar with this company, so just stay with them.
They were stoked that I said that ... So I went on and advised them about some of their other insurance ... I asked to see their life policies and, by God, I saw that there policy ended in 5 years and I asked if they knew that ... "They looked at me confused and said "NO??"
To make a long story short, I was able to replace their policy with a better insurance company and a much better product, for about the same premium they were already paying.
I was their hero ....
This happens all the time.
When you go in with their best interest in mind and not worried about making a sale, you will often get a sale ... they sense it and they appreciate it.
It's called being personable ... their friend ... their well wisher ...
You know .. they know little about insurance and most people don't trust insurance agents so you have to be different ... and you will do GREAT!
In fact, I don't care if I make the sale ... if the sale is there to be made, it will happen ... just let it be, let it be ..