Quote:
Originally Posted by bobson
Really? Getting the customer to sit down and discuss LTC isn't what's best? Do you really think by offering 5 policies you are doing what is best for the customer? Why not offer 20 or 30? When is enough enough? Is there ever a best solution?
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You miss the point. You don't go to the table with 5-30. You go to the table with what is best for the customer, which is not always the one, the only one, you will have as a captive.
I always run quotes from several companies using FAIR and EQUAL comparisons, and present the best 2 or 3 so the customer knows the difference.
If you are talking only about the initial call and appt, of course you talk basics and educate the customer. Then you help pick out the best policy for them if you are interested in what is best for them and not just selling the only thing you have to offer.