Critique my Scripts

Thad.Sipple

Guru
1000 Post Club
2,632
Rocklin, CA
My goal is just to get people that want a quote and take the hard work out for the actual agents in the sense of cold calling. I am not trying to gather too much info on the first path because I believe on the the first pass you haven't earned the right to get to personal.

The intro is designed to kill them with kindness and I only want to talk with people that want to talk to me.

Hi, this is XXXX. Did I get you at a bad time?

(after yes or no) - I am sure my name is not familiar to you would it be ok if I take 15 seconds to tell you why I'm calling, and then you can decide whether we continue the conversation? (if yes, go to pitch)

(if no) Oh ok, it's really important information regarding the recent decrease in car insurance rates, may I take 15 seconds to too tell you why I'm calling? (if yes, go to pitch)

(if no) Ok thank you for your time.

(pitch) Thank you, the reason for the call today is I am with the local insurance agency on Main St, and our company has just gone thru a significant decrease in our car insurance rates, and what we would like to do is give you a call back in the next day or so, too let you know how much money our new rates will save you each month. Would it be ok if I have one of my Car Insurance specialist give you a call back?

Okay in order for the agent to provide you with the best information when they contact you , I’ll just need to ask you a few quick questions.

May I have your First Name please? (on first contact you don't want to get too much personal information)

Great thanks and what is the best time to reach, Mornings, afternoons, or evenings?

Lastly how many cars do you have? You know for multi car discount purposes?

I would also like to set up a security password so that you know it is my local car insurance specialist giving you a call back and to do that I would like to ask you what your favorite hobby is. What is your favorite hobby?

Great thank you, again your hobby will be used as the security password, so that you know it is my car insurance specialist. OK?

Thank you, what I will do is pass your information on to my car insurance specialist so they can call you within the next few days and give you specific details and pricing.

Ok thank you for your time and good bye for now.

Thank you in advance.

Thad
 
Hi, this is XXXX. Did I get you at a bad time?

I'm no script expert by any means. but I would definitely scrap that first question!

all you will get is "yes, I'm eating dinner. call me tomorrow". and of course, they will recognize you on caller ID the next day, and you will forever get nothing but voicemail.
 
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