One of my staff was telling me that she was trying to get a client a lower rate on car insurance when another csr suggested hitting the "rewrite" button on a certain carrier's website. What? So...she hits the button and turns out the client hits a better tier and the rate goes down 200 bucks. As I was leaving I told her to try mine....came in today and she tells me mine is $414 a year less after rewriting. This just seems ridiculous to me. So...if we aren't constantly monitoring the carriers and their rating platforms there's a good chance we could be outbid by another agent with the same carrier.
Does this me we have to remarket every personal lines account on every renewal?
Does this me we have to remarket every personal lines account on every renewal?