Hello,
This involves an accident in which the opposite driver admited fault at the scene, we had a witness, police report, pictures etc. Then the admited at fault driver did not contact/would not answer his own insurance company and they took over a month to finally get in touch with them myself (dodged calls, wouldnt leave name/contact info in messages etc etc) Once I finally got in touch with them they said they didnt have sufficient evidence (they were provided all of the above) I then gave them all the evidence again and they called back a week later ready to set up an appointment to fix my car.
Now lets look at my side. My car had its front bumper ripped off including license plate etc. Registration was due and in my state it has to be inspected for registration + have a front license place to be legal. Not to mention driving around without a front bumper for months isnt exactly ideal. So I went ahead and paid the $500 deductible to have the 1k+ job done.
NOW since I told the at faults insurance that my insurance has taken care of it and they need to get in touch with my insurance to recover my deductible. It is now in subrogation with my insurance for 20 days.
WHY does it take 20 days after saying they would fix my car to just pay the damn deductible to my insurance?? I am trying to get a number to call my insurance and find out what the story is...but anyone have a clue how to approach this?
Just to keep this unbiased I have kept the insurance companies names out, they are both big name insurers so there SHOULDN'T be issues.
This involves an accident in which the opposite driver admited fault at the scene, we had a witness, police report, pictures etc. Then the admited at fault driver did not contact/would not answer his own insurance company and they took over a month to finally get in touch with them myself (dodged calls, wouldnt leave name/contact info in messages etc etc) Once I finally got in touch with them they said they didnt have sufficient evidence (they were provided all of the above) I then gave them all the evidence again and they called back a week later ready to set up an appointment to fix my car.
Now lets look at my side. My car had its front bumper ripped off including license plate etc. Registration was due and in my state it has to be inspected for registration + have a front license place to be legal. Not to mention driving around without a front bumper for months isnt exactly ideal. So I went ahead and paid the $500 deductible to have the 1k+ job done.
NOW since I told the at faults insurance that my insurance has taken care of it and they need to get in touch with my insurance to recover my deductible. It is now in subrogation with my insurance for 20 days.
WHY does it take 20 days after saying they would fix my car to just pay the damn deductible to my insurance?? I am trying to get a number to call my insurance and find out what the story is...but anyone have a clue how to approach this?
Just to keep this unbiased I have kept the insurance companies names out, they are both big name insurers so there SHOULDN'T be issues.