What Do You Do With Customers Who Have Bad Credit?

[emery011]

It seems that many of my carriers base rates mainly from a fico score (Travelers in particular) and others use an insurance score. I have found that an insurance score is more forgiving when it comes to those with bad credit.
Are there things that I can do for a customer with poor credit to get a more competitive price for auto insurance besides going with certain carriers? Many seem to have a good driving record but their credit is horrible.

 

[avaloninsurance]

Unfortunately you can't manipulate the sytem to get a better score. The only thing you can do is try to use companies that don't rely on credit as much to determine a rate. Wish I had a better answer for you!!

 

[PAinsuranceAgent]

I would have a conversation with the customer about what makes up the rate. Explain that credit is part of their rating and if they believe they have good credit they should request a free copy of their report. It can be ordered from Annual Credit Report dot com.