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Just a few general comments and questions about cars. I went to the auto mall yesterday. I don't know if you folks have auto malls ...


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Old 05-18-2008, 04:04 PM   #1
al3
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Just a few general comments and questions about cars.

I went to the auto mall yesterday. I don't know if you folks have auto malls in your part of the country but here it is a huge one-way "oval" with dealers on each side of a 3 lane "blacktop" and you can drive the circle around and around looking at the cars and it makes it easy to enter and exit each dealership... no traffic lights.

It was the first time I'd been "on the lot" as a buyer in 4 years.

I went to the BMW dealership. Now I used to sell Hyundai several years ago so I know a bit about car sales and I know the quality of "guy" they have at the cheapo brand dealers. But I expected a lot more class and professionalism from a BMW store. Wrong, wrong, wrong.

OK, it was 92 degrees around noon, I was dressed in shorts and t-shirt and I drove in with a Honda Civic... so I didn't look like I could afford a lux-car. But I was a serious buyer. I was a player. I was ready to deal. But this guy just didn't want to sell me. He said he was brand new to this area.... used to sell BMW in the SF area, and he seemed to know the different lines pretty well.

We walked around the new cars and the used ones. We were getting along well. I liked him. Not pushy, had a good personality. I told him I wanted to get a brochure on the new "1" series and so we walked into the showroom (too cool off and get some water.) He came back and said there were no brochures as the model was too new, thanked me for coming in and walked away.

What? Huh? Not even a card?

The first thing I did was pull on the neck of my t-shirt and take a sniff to see if I had BO, but my anti-perspirant had not given out. I did the old breath-in-the-hand trick and I was still "Scoped" so that wasn't it either. OK, I had my Tilly hat on and sun shades but I didn't look homeless or anything!

So I trundled off back to my crappy 2004 Honda Civic and drove off.

Is asking for a brochure a "code word" for "I'm not buying today?" What did I do wrong to keep this guy from selling me a car? I would have at least expected a "turnover" but... nothing. Maybe there is a rule at BMW shops that people with Civics never buy!

Anyway, as I was driving the oval (it is like being on a race-car track... even the corners are banked a bit... clever idea) I noticed something strange. There was no traffic. At noon on Saturday there should have been hundreds of cars driving the oval. Often you have to drive around a few times to jockey into position to exit on the left or right (like driving the roundabouts in Mexico city!) The "track" was almost empty. Twenty cars tops... plenty of room.. no one getting on or off... it really WAS like Indy!

The Chevy dealer is in the "inside" of the oval and it is HUGE. Every Saturday they have free burgers and dogs for anyone... they have the grill under a canapoy you can see from the oval. There should be 50 people there at lunch time looking to score a free meal. One family. That was it. Young couple with a small child.

This economy is in trouble if the auto mall is empty on a Saturday and no one is looking for a free hot dog!

One question. With all the odometers of the newer cars being digital, how hard would it be to hack these and re-set them. I ask because the BMW lot had a lot of 2007s and 2006s with only 11,000 - 12,000 miles on them. The guy said they were "executive" cars. What are those? Hyundai never had those! I think these Beemers had been turned back. I don't think it would be as easy to hack into a BMW odometer as it would be to hack into your basic Windows computer, but I'll bet there are 15 year olds at the auction houses that can do it in about five minutes!

One thing I learned is that no one details cars as well as BMW. The used cars looked and smelled as good as new.

The fit and finish of the BMW was really super. I didn't drive anything so I can only assume that the "ultimate driving machine" ads are true. My crappola Honda Civic has good fit and finish... but it drives like s--t... yet I can get just about what I paid for it in resale if the Kelly site is accurate.

I had a pretty good year and was in a buying "mood." I would have liked to drive home in a late model BMW 325 or maybe even a new 128 yesterday. I guess business must be good at that store because no one was busting their buns to sell me anything.

Maybe I'll try the other dealership that is not in the mall but down on auto-row. It won't be the same. I love the mall. Driving the oval and seeing cars from 20+ dealers is very cool.

Al
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Old 05-18-2008, 04:15 PM   #2
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healthagent on BMWs, Auto-mall, milage rollback, etc. - Insurance Agent Forum
 
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Re: BMWs, Auto-mall, milage rollback, etc.             Go to Top

As a former Beemer salesman, you got treated wrong. Doesn't matter what you drove up in, what you wore or that you requested a brochure.

Very few Beemer clients buy on their 1st trip into the dealership so he should have spend time forming a relationship with you.

You got "curb qualified" which simply means your rep made a determination that you were not a buyer. Wrong attitude.
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Old 05-18-2008, 04:40 PM   #3
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I have a mortgage broker neighbor who had a Porshe 911 for exactly one year. Kept the old car, posted a for sale sign, didn't sell it, and drives it now. I figure she won a sales contest, because really, who would lease a car for a year? Therefore, I would have to say rollback = not.

On the other hand, did you see the movie "Michael Clayton"? Same deal, the office paid for the lease on the car. Especially with salespeople, what a great and relatively inexpensive "perk". My friends in pharma feel the same - they get car allowances, lease the big bucks cars, and love it.

Personally, I let others take the hit on the depreciation wallup and have an absolutely wonderful mechanic. Love it!
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Old 05-18-2008, 07:00 PM   #4
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BMW does a lot of leasing. Two to three years ago they were making fantastic deals on two and evern one year leases. I would guess what you saw were cars coming off lease, not "executive" cars, whatever that means. Kind of like calling life insurance an investment.
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Old 05-18-2008, 11:02 PM   #5
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I have not seen anything on the market or heard of anything about rolling back digital odometers. I am sure there is a way but I bet it would be quite a task. Probably not worth the couple of grand you are gaining in value of the car.

There are some manufacturers who do offer leases to exes and others. I know my uncle is retired from GM (Cadillac) as a manufacturer rep and used to get a new caddy every year for next to nothing (lease type deal).

I have read reviews on the new 1 series and they say it is quite a car.
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Old 05-24-2008, 10:37 PM   #6
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I went to the auto mall yesterday.

I went to the BMW dealership. Now I used to sell Hyundai several years ago so I know a bit about car sales and I know the quality of "guy" they have at the cheapo brand dealers. But I expected a lot more class and professionalism from a BMW store. Wrong, wrong, wrong.

OK, it was 92 degrees around noon, I was dressed in shorts and t-shirt and I drove in with a Honda Civic... so I didn't look like I could afford a lux-car. But I was a serious buyer. I was a player. I was ready to deal. But this guy just didn't want to sell me. He said he was brand new to this area.... used to sell BMW in the SF area, and he seemed to know the different lines pretty well.

We walked around the new cars and the used ones. We were getting along well. I liked him. Not pushy, had a good personality. I told him I wanted to get a brochure on the new "1" series and so we walked into the showroom (too cool off and get some water.) He came back and said there were no brochures as the model was too new, thanked me for coming in and walked away.

What? Huh? Not even a card?
By Healthagent:
You got "curb qualified" which simply means your rep made a determination that you were not a buyer. Wrong attitude.
I think I know who is out of a job
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Old 05-25-2008, 11:01 AM   #7
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Well, might be a great part-time job, and what kind of discounts do ya get??? Hee hee
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Old 05-25-2008, 11:57 AM   #8
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Originally Posted by Mr. Bill View Post
Well, might be a great part-time job, and what kind of discounts do ya get??? Hee hee
Out here a lot of good looking women drive BMWs. Ask John P. He can probably tell us a few "test drive" stories.

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Old 05-25-2008, 12:01 PM   #9
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Yes - they're posted in the Penthouse Forum
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