New Agent Language on Covered CA - CAHU Update

Dave020

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California
CAHU has worked with Covered CA to craft new language for the Covered CA web site as it pertains to agents. See the changes below.......

We are very pleased to report that the agent language which we have worked so hard to have changed has been uploaded to the Covered California website providing an accurate and positive description of the role of the agent. This, along with the new graphics associated with agents are a great improvement and better reflect the important role agents play in the exchange market.

Everyone worked hard to get this done and we would like to thank the many members that gave us their suggestions and input that helped formulate the final language.

We would like to also thank Chris Patton at Covered California/Pinnacle and Dianne Koelzer and Anne Gezi at Covered California for the support and diligence in bringing this important change to fruition. Our thanks go as well to Peter Lee, Executive Director of Covered California, without whose support, this wouldn't have happened.

While we still have issues that we are working on, we are very pleased that this one is done!

Updated Language:

[-] Certified Insurance Agents
A Certified Insurance Agent is a licensed health insurance agent who has passed Covered California's intensive training and certification program. You have the option of working with a Certified Insurance Agent at no cost to you.

[-] What a Certified Insurance Agent Can Do For You
A Certified Insurance Agent can be your partner in every step of your path to get covered and stay covered including, but not limited to:
• Assist you with completing the single streamlined application;
• Track your progress through the enrollment process;
• Help you evaluate your health care needs and budget considerations to recommend a plan that works best for your family; and
• Provide additional help after you enroll in a plan on an ongoing basis.


[-] How to Find an Agent
You may use Covered California's agent search tool to locate a Certified Insurance Agent close to you or find one that you already know. Using this tool, you will also be able to find out more about a Certified Insurance Agent's areas of expertise and designate a Certified Insurance Agent to act on your behalf.
 

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