Can anybody tell me if you are using predictive or auto dialer to generate leads?

mdudayev · 09-24-2008, 04:28 PM

I just wanna know if anybody is using dialers to generate or sell health insurance. Please give me as many tips as possible. Thanks

joshril · 09-24-2008, 08:48 PM

Yes. Activity breeds success. It doesn't matter much what you say... the more time you spend on the dialer, the more leads you'll get.

There's really nothing more to add... 4 hours per day on the dialer and you'll make 6 figures...

TXINSURANCE · 09-24-2008, 09:37 PM

I do not and have never tele-marketed, but I do use a predictive dialer as should most people working any volume.

The time savings is mind boggling. Time = money.

djs · 09-24-2008, 09:54 PM

For the record, the difference between a predictive dialer and an auto-dialer when you are working by yourself is somewhat limited. I know people will disagree, but if you are really keeping your drop rate at less than 3%, it's hard to do with a dialer making 3 calls at once, the numbers won't work if all 3 answer at once.

Once you have 4 people going, a predictive dialer really starts to make a lot of sense.

That said, ironically a seat of a predictive dialer is less money than an autodialer when you add all the costs, so have fun.

To keep Al happy, if you don't want to pay the rate for a predictive dialer seat, you can get one for free if you want to install and maintain it yourself. Go to vicidial.org, download, install, wonder how to make it work, call Al, and soon, you'll be dialing to your hearts content.

Of course, when you realize what the phone lines cost you (for telemarketing, not regular vonage lines), you'll quickly realize that it's best to pay for the seat.

Dan

The New Guy · 09-24-2008, 10:32 PM

Originally Posted by djs

For the record, the difference between a predictive dialer and an auto-dialer when you are working by yourself is somewhat limited. I know people will disagree, but if you are really keeping your drop rate at less than 3%, it's hard to do with a dialer making 3 calls at once, the numbers won't work if all 3 answer at once.

Once you have 4 people going, a predictive dialer really starts to make a lot of sense.

That said, ironically a seat of a predictive dialer is less money than an autodialer when you add all the costs, so have fun.

To keep Al happy, if you don't want to pay the rate for a predictive dialer seat, you can get one for free if you want to install and maintain it yourself. Go to vicidial.org, download, install, wonder how to make it work, call Al, and soon, you'll be dialing to your hearts content.

Of course, when you realize what the phone lines cost you (for telemarketing, not regular vonage lines), you'll quickly realize that it's best to pay for the seat.

Dan

Looks like a good "nothing to do" weekend project.

Thanks for the link.

TXINSURANCE · 09-24-2008, 11:31 PM

Djs is right that using 3:1 with one seat is not a good idea. When you run multiple seats 3:1 or 4:1 is not an issue.

Al's system to me is a dialer (a real good one too). I love it.

I do not consider it a predictive dialer as it has no intelligence to it.

I also have make my calls which is a PREDICTIVE DIALER. You can set to call different times , different status codes after X amount of days, etc., etc., Leadpod is a predictive dialer.

The make my calls I have is 8 black boxes that sit on a computer, software, etc., etc., It is single line which is why I no longer use it but it has some intelligence to it which helps reach people.

mdudayev · 09-25-2008, 11:29 AM

Thank you very much I just joined the forum you guys are great. I actually utilize an auto dialer right now but I am going to switch it to predictive because we get about 400voices, 4000 calls a day but only 30 actually transfer.I write policies with that but predictive sounds it would keep me busy. Great advice.

djs · 09-25-2008, 01:51 PM

Originally Posted by mdudayev

Thank you very much I just joined the forum you guys are great. I actually utilize an auto dialer right now but I am going to switch it to predictive because we get about 400voices, 4000 calls a day but only 30 actually transfer.I write policies with that but predictive sounds it would keep me busy. Great advice.

Okay, this sounds like a voice broadcast system, which is illegal in some states.

4000 calls a day - do you have agents doing the talking or is it a system of 'Press 1 to transfer to a live agent'?

The world of terminology in this area can be very, very confusing.

Dan
- - - - - - - - - - - - - - - - - -

Originally Posted by The New Guy

Looks like a good "nothing to do" weekend project.

Unfortunately, if I ever have a "nothing to do" weekend, I've got lots to do that weekend

Dan

***Melmunch3*** · 09-25-2008, 04:02 PM

I just won the domain name auto-dialer.com in an auction. I am not sure why I bid on it or what I will do with it, but you guys keep talking about the stuff, I figured why not...

mdudayev · 09-26-2008, 01:40 PM

Yes DJS it is an autodialer with broadcasted message butI am going to switch it over to predictive.

TXINSURANCE · 09-26-2008, 01:49 PM

I just won the domain name auto-dialer.com in an auction. I am not sure why I bid on it or what I will do with it, but you guys keep talking about the stuff, I figured why not...

I'll buy it off of you then put it up for auction and let Gay and Al have a bidding war.

LOL.

salpro22 · 09-26-2008, 10:20 PM

Originally Posted by TXINSURANCE

I'll buy it off of you then put it up for auction and let Gay and Al have a bidding war.

LOL.

Now that is funny! Freudian slip if I ever saw one. The truth comes out yet again Joe!

TXINSURANCE · 09-27-2008, 12:47 AM

Listen JR if Clay Aiken came out of the closet, so can you.

Isn't it time?

salpro22 · 09-27-2008, 11:46 AM

Unlike you I do not store the names of people who come out of the closet. Your copy of Boat Trip is on the way!

Ramond B · 10-01-2008, 08:58 PM

My call center generates over 250 leads per day (mortgage and insurance) using predictive dialing with live reps and real voices. broadcasting is being cracked down on so this is the best way to go. I also have single agent clients that rent a hosted predictive dialer service monthly form us that help them go through lists much more efficiently. You can view a demo of that dialer by clicking the link in my signature.

You have any questions about dialers and or dialing for for business please let me know.

mdudayev · 10-09-2008, 11:45 PM

Okay you guys helped me alot but hopefully I am not being annoying. I have few more questions. First I think of going predictive and I know I need data any recomendations? Also what are some good scripts to start a cold call and last what are some results or should i say ratios i should expect?

mickeyma · 10-10-2008, 12:16 AM

You realize that auto dialers have been banned by Congress. The law goes into effect next year so don't count on making it a permanent marketing plan.

Alsky · 10-11-2008, 01:23 PM

Originally Posted by mdudayev

Okay you guys helped me alot but hopefully I am not being annoying. I have few more questions. First I think of going predictive and I know I need data any recomendations? Also what are some good scripts to start a cold call and last what are some results or should i say ratios i should expect?

Call for our $49.00 special on the predictive dialer we recommend. We can also help you with the correct data choice and script to use in your marketing efforts.

If calling B2B for health insurance, expect to generate any where between 1-4 very good qualified leads per hour. Of course there are variables involved such as your ability on the phone, the script you are using, quality of data and to a degree, the area you are calling... believe it or not, some areas of the country are very easy to generate leads, other areas not so easy.

Hope this helps and feel free to contact us anytime. Good luck to you.

djs · 10-11-2008, 01:40 PM

Originally Posted by mickeyma

You realize that auto dialers have been banned by Congress. The law goes into effect next year so don't count on making it a permanent marketing plan.

I need a terminology lesson.
Predictive dialer
Auto dialer (power dialer)
Voice Broadcast

Are not all interchangable terms, though they frequently are used interchangably. What I think congress outlawed,though I'm not sure, is what is commonly referred to as voice broadcast. This is already outlawed in many states. Are you saying an auto dialer with human contact is not allowed?

Dan

theinuranceguy · 10-11-2008, 03:16 PM

Originally Posted by djs

I need a terminology lesson.
Predictive dialer
Auto dialer (power dialer)
Voice Broadcast

Are not all interchangable terms, though they frequently are used interchangably. What I think congress outlawed,though I'm not sure, is what is commonly referred to as voice broadcast. This is already outlawed in many states. Are you saying an auto dialer with human contact is not allowed?

Dan

Here is the history of and difference between a Predictive Dialer and an Auto Dialer

Here is what a Voice Broadcasting system does

To use an auto dialer is cheaper than to use a predictive dialer which would be cheaper to use than a voice broadcasting system.

But lets not forget you will also spend more time using the auto dialer, than you would the predictive dialer, than you would the voice broadcasting system to create leads.

All three methods are lead generation tools, some cheaper than others, but the less expensive the product the more time spent on the phone prospecting.

For example: You may spend 4 or 5 hours on an auto dialer and create 6 or 7 good leads, but most of your time is spent talking to uninterested prospects, while with a voice broadcasting system you could create the same amount of good leads in a forth of the time.

Independent insurance agents, especially those new to the industry, tend to either cold call by hand or lease out an auto/predictive dialer. Although this method is cost effective, it is not necessarily time well spent.

Most companies, again most, require huge up front costs and fees to get an actual good deal on a voice broadcasting system. That is why this method has traditionally been used by large corporations and insurance companies.

I have copies of recent regulations that has been passed in regards to this. The Word files are too large to post here, but would be more than happy to email them to anyone interested in reading them. You will see that the use of the above prospecting methods are mentioned in there, and at times it may be difficult to decipher which method is being regulated. That is why these methods are in a gray area when it comes to telemarketing law.

At Health Leads NOW we have a voice broadcasting system like the ones discussed above, and have been creating Live Transfer Health Leads for months now. Our system and price packages are specifically designed for independent insurance agents.

Look to the near future and you will see final expense and term insurance leads created by us. People are using it, owning their leads, and saving time and money.

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