Insurance Agent Forum

[mking]

CIGNA has some good plans in some counties in Upstate, NY area........I completed the CIGNA certification,,,and would like to sell there plans however trying to get enrollment materials for 2009 is not possable...ALL log- ins do not work........My FMO can not even get through their VERY bad customer service for agents....CIGNA does NOT have a agent service 800 number.......when you call they say call your FMO.........NO BROKER service at all...Has anyone had this or any other expericense with CIGNA...any ideas on how to get enrollment materials?? or a secret phone number to call......Right now if they can not service me how are they going to service my clients????........Any one out their deal with CIGNA MEDICARE before??

Mike King
Rochester, NY

[Insuranceman]

Welcome to the jungle.

[theinuranceguy]

I wouldnt sell their products.

[MarketingMaster]

Cigna has a great MA Plan if you are selling in the right areas.

[policy doctor]

I just sold a couple PDP's for them last year. Seems like it was hard to track down the right people.

Had to go thru the FMO for assistance.

These MA company divisions are not agent-friendly, in my opinion.