Many people like the comfort of having one agent and one company. I do this with Verizon--one bill for my phone, wireless and internet.
Try telling these people that they shouldn't have all their eggs in one basket. Diversify. Especially if the company is into casualty. What will happen to your life policy with that company if it experiences huge losses because of fires, floods, hurricanes, tornedoes or earthquakes.
In Los Angeles, we had a great casualty company called 20th Century. An earthquake hit in 1994 and they suffered almost a billion dollars in losses. They were bailed out by AIG (this is in 1994) and were able to survive with a new name--21st Century. However, I immediately changed my car and homeowner policies to another company.
Hope this helps.
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