Critique My Telemarketing Script Please

joshril · 07-02-2007, 03:32 AM

Hey... This is Josh... you wouldn't... uhh.. I mean want to buy any health insurance today... umm... would you?!

-This one will work if you call enough people! The script is important, but if you're making the dials you'll get there! Just be yourself!

Delta76 · 07-02-2007, 06:33 PM

Here's two directions:

"Hi John, I'm an insurance broker, did I catch you with a minute?
I work with health insurance and I was hoping to find out what your doing currenty?"

To quote senior adivisor: "Tell them you are desperate and don't know how to get them interested." I honestly think that could work. Say something honest that will interupt their normal routine.

"John, I hate making cold calls probalby as much as you like receiving them, however, I didn't know how else to ask you about what your currently doing for health insurance."

or

"John, instead of going into a long winded sales pitch, can I tell you what I do in 30 seconds and then you can decide if we should talk further?

I work with two groups of people: those that are frusterated by what they currently pay for health insurance and those that aren't necessary frusterated, but would like to find out if they could pay less. Do you fit into either catergory?"

The key is to get people talking about their situation, find pain, qualify, and determine whether to proceed. You don't get people talking by sounding like everyone else.

Delta76 · 07-02-2007, 06:43 PM

Just be yourself!

I completely agree, this matters more than the script. Whether it's true or not, tell yourself that you don't need their business, your financially successful, and not dependent on whether or not they do business with you.

Ok, what about saying something like - I'm calling to see if you "qualify" for our exclusive programs. Not everyone does, and I don't want to waste your time. Can you answer just a few questions? we'll know quickly whether or not you're a candidate. If not, I'll be on to my next call & the luckiy recipient!

If it's so exclusive, why the hell are you calling me. The word exclusive would be an instant turn off if someone said that to me, however, if it works for you, keep doing it.

theinsurancelady · 02-05-2008, 02:38 PM

HELP ME PLEASE!
I am new to life insurance and have decided, after purchasing various leads from several lead companies, that I need to telemarket until I am better on the phone. It seems to be a skill that once learned feels natural.

I need a good life insurance script........

There are a lot of senior and health scripts here but nothing I could find for life.

I have purchased the Vicki Gunvalson (small investment) system for selling life insurance online via internet leads. It seems a bit lacking. Any advice on books/systems that others have tested that seem to be worth it.

Any advice whatsoever would be greatly appreciated. I am a hard worker, willing to invest in my business and leaarn from those who are more experienced. Please Help!

CHUMPS FROM OXFORD · 02-05-2008, 03:30 PM

The scipt would depend on who you will be contacting. Is it small business owners? Internet leads?

With that information, I imagine many of us can give you some tips. Good tips? I guess we'll see...

theinsurancelady · 02-05-2008, 03:39 PM

Well I decided to start telemarketing so no more leads for now.

I have signed up with go leads upon others recommendations and I will be calling small businesses.

I started feet first yesterday with no real script and it went ok. I called 30 people and got 1 lead out of it. I mailed them more information.

I would like more of a one step close, maybe like a non-med.

Any ideas?

salpro22 · 02-05-2008, 03:56 PM

Quote:

Originally Posted by theinsurancelady

Well I decided to start telemarketing so no more leads for now.

I have signed up with go leads upon others recommendations and I will be calling small businesses.

I started feet first yesterday with no real script and it went ok. I called 30 people and got 1 lead out of it. I mailed them more information.

I would like more of a one step close, maybe like a non-med.

Any ideas?

If you're only calling small business owners you have a .05% chance of closing on the first call, and if you do, their probably uninsurable. It's better to take a 1-2 action list, or like how I do it, a 1-2-3 closing process.

What does Vicky teach for $400.

theinsurancelady · 02-05-2008, 04:03 PM

It's is actually a combination of her and Dayne Vickers. It is a step by step process explanation on how to sell insurance over the internet, using exclusive leads and the ALISS system. Pretty good basic overall advice not worth the money in my opinion.

But I'm a sucker. So I bought it.

Not really helping me with what I need.
Underwriting help (where to go)
Closing (I'm horrible at this)
Overall product knowledge
Motivation

I have purchased over 100 shared leads and closed none! Lit zero!
I have closed only one which was my sis in law and a small 250/year premium policy.
I have 2 in underwriting totaling another small 450/yr

Need help learing how to close. What to say to get them to trust you over the phone.
I have great rapport with most people it seems, just can't pull the trigger.

healthagent · 02-05-2008, 04:09 PM

we'll you're on the right track. leads are fine for seasoned agents but when you're starting out you need to hone your entire system - do it for free and make calls. Nothing worse then trying to learn and getting smacked with hundreds a week in lead charges.

How are you trying to close now? What's your current system?

moonlightandmargaritas · 02-05-2008, 04:10 PM

Term insurance is so god darn cheap, I don't know how anybody can make a living selling it over the phone. I DO sell it, but it's not my lead product.

So your sister in law, $250 in premium - even with a 100% contract that's only two hundred fifty bucks - sell FOUR of 'em in a week to make a grand? Too much work for not enough shekels.

It's why I go in with the health. My average annual premium is $3,677, and first year comp of about $735 give or take a coupla bux.

Four of those in a week is about three grand - instead of one.

theinsurancelady · 02-05-2008, 05:15 PM

Health is possibly to me the most complicated of things to begin to sell. IMHO

There are so many variables and moving targets to hit:
Co-pay
Co-insurance
Premium
Yealry ded
Yearly oop
In network
Out-of network
Dr.s will accept this plan from this co but not that plan from that co.

How do you possibly determine what the best plan is when everyones situation is different? Do you have them look over their med bills from the last couple of years to determine how much they have been spending versus how much they would save on plan1, plan 2, or plan 3?

I guess I'm asking with health how do you narrow it down?

healthagent · 02-05-2008, 05:20 PM

theinsurancelady · 02-05-2008, 05:21 PM

My script right now is undefined, but sounds a little like this:

Hi, my name is Nancy Pants with Nancy Pants Insurance and I was calling today to see if I could offer a free evaluation of your current life insurance coverages.

No

Ok thanks

Maybe I should say:

Would you be interested in a life insurance policy that could be completed over the phone with no medical exam necessary I just need your soc sec #, all conditions and ailments and right to your first born grandson.......

Think that one will get more takers?

theinsurancelady · 02-05-2008, 05:23 PM

I've have been hearing a lot about HSA's please elaborate or send me a good direction. I have sent an email requesting I be allowed to take part in your webinar tomorrow. I'm very serious about making money in this field and will do whatever it takes to get it done!

Any advice you give will not be wasted and I will carefully consider the advice experienced and wise agents/brokers.

healthagent · 02-05-2008, 05:24 PM

Or

"Hi, I'm currently in need of people to provide their routing and account numbers so I can sign them up for life insurance."

theinsurancelady · 02-05-2008, 05:26 PM

Quote:

Originally Posted by moonlightandmargaritas

Term insurance is so god darn cheap, I don't know how anybody can make a living selling it over the phone. I DO sell it, but it's not my lead product.

So your sister in law, $250 in premium - even with a 100% contract that's only two hundred fifty bucks - sell FOUR of 'em in a week to make a grand? Too much work for not enough shekels.

It's why I go in with the health. My average annual premium is $3,677, and first year comp of about $735 give or take a coupla bux.

Four of those in a week is about three grand - instead of one.

You're more than right about that. I was really surprised at how much you get, maybe I should increase my age range.

Seems impossible to make a living just selling term, especially considering renewals or lack there of.

Maybe annual reviews and trying to reduce their premium is th ebest way to go?
I cannot feed my family with $250 that took 8 weeks from start to finish