It is not the same Total Financial Group, nor do they have the same name.
Denis Joachim began operating under the name The Total Financial Group
in Metarie, LA (after securing a contract with the original plan designer) as a marketing company in 2011. That relationship became troublesome later in 2011 and finally ended in a fireball in Q2 2012. Supposedly when TTFG wanted to "enroll" clients into a new Life Company instead of keeping the status quo.
A few agents working under TTFG in 2011 walked out and secured "financial" backing to create Cypress Associates
out of Houston.
Both TTFG and CA offer what has effectively become a one stop shop as Plan Administrator, Benefit Agent and provider of the employee loan. I'm no IRS agent, though my naive research showed this to be against regulation.
CA's changes in plan design are so far from the original that the original product designer left them alone. CA appears to do so under a single policy umbrella, a single document covering everything 105 medically qualified (Life, health, AD, Dental, LTC
, LTD, out of pocket expenses, etc etc etc). The "loan" is being provided by an outside company supposedly, but in fact controlled and owned by the same people.
TTFG appears to have taken the original 2011 / 2012 plan documentation, swapped logos on it and continued doing business with some added meaningless paperwork. My favorite was "TTFG guarantees your IRS audit and take full responsibility". I've asked for copies of their compliant Plan Docs and Loan agreement, but neither exist that anyone can find and everything is administered by them in house; Plan, Sales & Loan.
I am horrified for the companies that have become involved with these two groups as the implementation documentation is nearly non-existent, the paperwork involving the loans are full of holes and the corporate structure / sales aspect all appear to be non-compliant once you are fully versed in their docs compared to the DOL and IRS regs.
Unfortunately however, when your commissions top $500 - $1,000 per employee you enroll...it's funny how much you stop investigating your own product. A wolf is still a wolf, no matter how much sheep clothing you put on it.