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Discussion on Is this ethical or legal? within the Getting Started Selling Insurance, part of the Insurance Agents and Brokers Forum category.

Originally Posted by Peelerinsurance.com those videos are the funniest thing i have ever seen in my entire fing life Except ...


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Old 08-20-2008, 09:46 PM   #41
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Quote:
Originally Posted by Peelerinsurance.com View Post
those videos are the funniest thing i have ever seen in my entire fing life

Except that i had the sound up too loud and my wife only heard f this and f that.. she asked if everything was allright
Hahaha. Thats great. I personally don't see anything wrong with people being on the call.


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Old 08-20-2008, 10:14 PM   #42
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I don't sell Health Insurance, but just an observation. I have noticed that some organizations that provide health insurance and that train via webinars do not monitor the listeners very well. In other words, the company will allow prospective agents listen in, before they are signed up. This is dangerous, because someone could easily give bogus information when registering, with the dubious intention of collecting personal data.

For a newly appointed agent, it is certainly legal and ethical for him/her to listen/watch in on a webinar. It is one of the most effective training methods.


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Old 08-20-2008, 10:25 PM   #43
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So what is one of the 50 agents listening in decides to take the client's social, checking, etc and go into the identity theft biz?


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Old 08-20-2008, 10:30 PM   #44
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Originally Posted by robliano View Post
So what is one of the 50 agents listening in decides to take the client's social, checking, etc and go into the identity theft biz?
What's to stop any agent from doing this?


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Old 08-20-2008, 10:35 PM   #45
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Originally Posted by SportsNut View Post
Again, not the brightest bulb on the christmas tree to be faxing sensitive health info to an office fax machine that can be accessed by others.

The idiot deserves what he gets.
Unless the doctor asked him to fax it to that number...


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Old 08-20-2008, 10:47 PM   #46
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Quote:
Originally Posted by moonlightandmargaritas View Post
What's to stop any agent from doing this?

Let's guess:
  1. Conscience
  2. Integrity
  3. Compassion
  4. Do unto others . . .


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Old 08-20-2008, 11:10 PM   #47
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Those videos are pretty damn funny. I especially like "bring your wife down here and we'll f#$k her too." But truth be told there is a car dealership w/in 20 minutes of me that has a bbb office in their store, it was the only way they could stay open.


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Old 08-21-2008, 12:48 AM   #48
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Re: Is this ethical or legal?             Go to Top

There are days I miss the car biz:

"...there are a few cars I'd like to test drive, then a SUV."

Me: "You see a ferris wheel on this lot?"


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Old 08-21-2008, 12:54 AM   #49
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Originally Posted by healthagent View Post
There are days I miss the car biz:

"...there are a few cars I'd like to test drive, then a SUV."

Me: "You see a ferris wheel on this lot?"
A ferris wheel? Many salespeople ride those things all day, going in circles and getting nowhere, ending up right back where you started.



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Old 08-21-2008, 12:56 AM   #50
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Car sales taught me that the key is qualification - or else 2 hours later you find out they're looking for a $250 payment on the 5 Series.


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Old 08-21-2008, 01:06 AM   #51
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Car sales taught me that the key is qualification - or else 2 hours later you find out they're looking for a $250 payment on the 5 Series.
At least now they have the 1 series. ech.


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Old 08-21-2008, 02:11 PM   #52
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Record all your outbound calls and just use your good ones as examples. You can edit out all personal info and skip the calls that aren't helpful anyway.

What if you've got 50 salespeople listening and the client says something racial, sexist, or off color. Then you're looking a hr complaint or lawsuit.


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Old 08-21-2008, 03:32 PM   #53
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Originally Posted by saieddie View Post
Record all your outbound calls and just use your good ones as examples. You can edit out all personal info and skip the calls that aren't helpful anyway.

What if you've got 50 salespeople listening and the client says something racial, sexist, or off color. Then you're looking a hr complaint or lawsuit.
Another good point.


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Old 08-21-2008, 05:30 PM   #54
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Quote:
Originally Posted by saieddie View Post
Record all your outbound calls and just use your good ones as examples. You can edit out all personal info and skip the calls that aren't helpful anyway.

What if you've got 50 salespeople listening and the client says something racial, sexist, or off color. Then you're looking a hr complaint or lawsuit.

Your point about recording the calls is a good one.

However, the idea that a mention by a prospect on a phone call, of something racial or sexist, and it ending in a lawsuit, if quite a stretch. I suppose this falls into the category of anyone can surely sue anyone, but doesn't mean it will be successful. You simply aren't going anywhere if you are the party attempting bring an action over a statement where you are evesdropping on a phone call, when the call is being made as a solicitation to the prospect. Good luck on that one.

I would describe this as a bit Chicken Little-ish concerning liability; OR what is that dark spot that keeps moving next to me? Everytime I move, it moves. Hmmm.

Certainly no newby here at dealing with complex legal matters, and this one is a non-starter.


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Old 08-21-2008, 06:26 PM   #55
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I think some of you must live on fantasy island. Ethical or legal? Hah. Let someone complain to the DOI in your state over something like this and you'll find out in a hurry, that whether or not people have gotten away with it doesn't matter. How would you like to have your license suspended pending an investigation? Just had to say something.


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Old 08-21-2008, 06:36 PM   #56
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Listen...you get an agent friend to pose as a client and let everyone listen. Problem solved.


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Old 08-21-2008, 10:28 PM   #57
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