Originally Posted by Pz951
So what would you say makes up the remaining 95% to be a good telesales agent?
In my opinion its the same 95% that make good face to face agents.
Following a proven system, being coachable, being dependable, having more than enough leads, working the extra hours when you need to, discipline, driven, goal oriented, always improving, blaming yourself for not making the sale (not the customer)... etc.... etc....
The best sales people, are rarely the highest income earners.