Does anyone think it's strange for an insurance company to have brokers and captive agents?
Maybe I'm overthinking this, but if they have a captive team, would they allow those agents to write some of our terminated customers?
It's not strange as in unusual, but it is strange that they allow both. And yes, I'm sure they would send captive agents out to orphaned/terminated clients if they have the ability in place to do it. Some companies will and some don't mess with it.