Getting banking info before asking the medical questions is absolutely stupid. I'm surprised it hasn't been more of an issue because every agent complains about it. It's something RNA refuses to address.
But the term app process they have now makes the voice sig thing look like a dream.
Companies claim they are doing this crap for the benefit of the agents. Nothing could be further from the truth.
JD are you referring to the JetTerm e-app? I haven't had a chance to use that yet. Is it a pain??