iamnewtothis
Expert
- 29
I am 24 years old and new to the business. I began the program 3 or 4 weeks back. I started paying 20.95 for 15 leads a week at a total of 314.25. I was contracted at a 75% level with opportunity to increase that level rapidly. I recently just received my first lead order. My first appointment ever with a client was last Wednesday. I wanted to start this thread for a couple reasons. Firstly, I know it is a challenge to pick the right company to contract with. For me, a lot of what helped was what the member Reardon's (I believe that was the guy) posts on here when he started for EFES and then moved to Securus. I think what he did was awesome and I appreciate him for doing that. I was also very impressed by the achievement of weekly/monthly premiums he reached. Which brings me to my prime motive, I think that providing some updates on my experiences and how I am faring in the FE world might motivate me and drive me to reach a higher level than if I was in this alone. Additionally, I have gained a lot of knowledge from this forum by just lurking the threads and I am looking forward to what people have to say and any advice they throw out there as I go along.
My first lead order only contained 11 leads, which is OK because I know they will make it up in the following weeks. I set appointments over the phone on Monday for the days Tuesday and Wednesday. Out of the 11 leads, I have so far reached 8 of those people. I had a rough call session the first time around as I only booked 2 appointments from those 8 (one was ineligible due to age otherwise I had 3). I found a majority of those people were uninterested in talking with me. Some did not remember the letter, some wanted mail, and some asked FAR too many questions over the phone. One lady said she actually gets coverage from her Husband's job in the military. One man was so adamant about not being able to meet at his home and even went as far as trying to arrange a meetup for breakfast.
I just now finished calling appointments for Monday and Tuesday. This call session went much better. I had 15 new leads this week from Securus (one is over 85, so its more like 14). So far I have reached 7 out of the 14 and have booked 5 appointments. I plan on getting a few more appointments later today when I start calling between 3-6 pm.
Also, I have done no door-knocking so far. I will admit, I am a little intimidated by this aspect. I believe its effective, I just haven't built up enough courage yet to go through with it. I think this is obviously the weakest point in my routine and I need to do something about it.
My first appointment on Tuesday was a cancel. My second appointment on Wednesday was a success and resulted in my first sale on my first sit. The AP on that was just under $700. I had a wonderful time at the home and was even served nachos with cheese and jalapenos, fresh salad picked from the client's garden, mixed fruit, and chocolate chip cookies. She was amazing and welcoming, even still she had objections that I had to tackle such as needing to shop around before making a decision. Which leads me to my positives and negatives now:
Positives thus far:
Scripting - Phone and in Home:
Excellent wording and excellent dialogue on the phone conversations. A great method for warming up that feels totally natural. Tremendous responses for in-home objections.
A simple way to ask for the sale and attempt to close on something concrete.
Agent mindset and training is really focused on helping the customer instead of expecting them, and their business, to help us.
Through Securus, I receive additional training on Friday morning webinars where I am walked through on certain current issues and new developments/tips.
Negatives thus far:
Lead order has been messed up two weeks in a row on two different fronts. Last week my payment did not go through. They had to do a separate payment last Monday for me. This week I am having the same issue. Additionally, I have received a couple leads who were over the age of 85 and uninsurable. I was promised that they would be made up, but so far I am seeing nothing.
Sometimes, it is impossible to reach the people I need to at Securus. My upline will tell me to call him morning-mid day randomly from time to time. So I will call him within seconds and then he won't answer or call back till much later and sometimes even the next day. There seems to be an overall lack of confirmation when it comes to them fulfilling requests. When I change something crucial, such as my mailing Zipcodes or my bank account information, I would like a confirmation reply from whoever is handling this to make sure that everything has gone through accordingly. This just seems like too much to ask from them. I even ask in the original message for a confirmation and once or twice I have even emailed back one or two days later asking if everything was square and received NO reply.
From time to time, and don't get me wrong its not always, I feel like either the upline is too busy or he just doesn't care. I like the guy, definitely, hes a good guy. He encourages communication with him, but I feel like the assistance I have received from him can sometimes be lacking.
Overall, in spite of the negatives I have, I do have faith that my issues will be taken care of and I still do believe I made the right choice.
My first lead order only contained 11 leads, which is OK because I know they will make it up in the following weeks. I set appointments over the phone on Monday for the days Tuesday and Wednesday. Out of the 11 leads, I have so far reached 8 of those people. I had a rough call session the first time around as I only booked 2 appointments from those 8 (one was ineligible due to age otherwise I had 3). I found a majority of those people were uninterested in talking with me. Some did not remember the letter, some wanted mail, and some asked FAR too many questions over the phone. One lady said she actually gets coverage from her Husband's job in the military. One man was so adamant about not being able to meet at his home and even went as far as trying to arrange a meetup for breakfast.
I just now finished calling appointments for Monday and Tuesday. This call session went much better. I had 15 new leads this week from Securus (one is over 85, so its more like 14). So far I have reached 7 out of the 14 and have booked 5 appointments. I plan on getting a few more appointments later today when I start calling between 3-6 pm.
Also, I have done no door-knocking so far. I will admit, I am a little intimidated by this aspect. I believe its effective, I just haven't built up enough courage yet to go through with it. I think this is obviously the weakest point in my routine and I need to do something about it.
My first appointment on Tuesday was a cancel. My second appointment on Wednesday was a success and resulted in my first sale on my first sit. The AP on that was just under $700. I had a wonderful time at the home and was even served nachos with cheese and jalapenos, fresh salad picked from the client's garden, mixed fruit, and chocolate chip cookies. She was amazing and welcoming, even still she had objections that I had to tackle such as needing to shop around before making a decision. Which leads me to my positives and negatives now:
Positives thus far:
Scripting - Phone and in Home:
Excellent wording and excellent dialogue on the phone conversations. A great method for warming up that feels totally natural. Tremendous responses for in-home objections.
A simple way to ask for the sale and attempt to close on something concrete.
Agent mindset and training is really focused on helping the customer instead of expecting them, and their business, to help us.
Through Securus, I receive additional training on Friday morning webinars where I am walked through on certain current issues and new developments/tips.
Negatives thus far:
Lead order has been messed up two weeks in a row on two different fronts. Last week my payment did not go through. They had to do a separate payment last Monday for me. This week I am having the same issue. Additionally, I have received a couple leads who were over the age of 85 and uninsurable. I was promised that they would be made up, but so far I am seeing nothing.
Sometimes, it is impossible to reach the people I need to at Securus. My upline will tell me to call him morning-mid day randomly from time to time. So I will call him within seconds and then he won't answer or call back till much later and sometimes even the next day. There seems to be an overall lack of confirmation when it comes to them fulfilling requests. When I change something crucial, such as my mailing Zipcodes or my bank account information, I would like a confirmation reply from whoever is handling this to make sure that everything has gone through accordingly. This just seems like too much to ask from them. I even ask in the original message for a confirmation and once or twice I have even emailed back one or two days later asking if everything was square and received NO reply.
From time to time, and don't get me wrong its not always, I feel like either the upline is too busy or he just doesn't care. I like the guy, definitely, hes a good guy. He encourages communication with him, but I feel like the assistance I have received from him can sometimes be lacking.
Overall, in spite of the negatives I have, I do have faith that my issues will be taken care of and I still do believe I made the right choice.
