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Maybe that tells you something about the content on your site ...
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I've been thinking about this since I posted, and I think that came across as antagonistic. What I really meant is:
Maybe your copy leads them to do what you want them to do (request a quote), but that's not what they want to do (they want more info on a particular subject first).
Again, you have the knowledge that they want. Put yourself in their shoes and ask:
What do they want?
What are they looking to have answered?
Why are they here?
What would I want to happen at this juncture? Am I ready to be quoted?
Remember, there is likely a significant tragedy that occurred to get them to search for a new broker. Most people will stick with "good enough" for a long time, until they have a real reason to search. It's just not high-priority for business owners vs. high-revenue producing tasks. SOMETHING BIG caused them to be looking, and they probably won't want to just jump right in, similar to a failed relationship - you're going to have to court them and prove you're different.
What % of your website traffic converts to quotes and/or sales? According to WP statistics I've had 232 visitors so far this week.
I have a large call to action button, I've tried a pop up, I have live chat that goes to my iPhone, and zilch.