Allstate Agent Needs HELP!!

taniawi · 02-23-2011, 07:27 PM

Hi my brother owns an allstate agency for 2 and half years. His ALI score is low for the time being there. Now he is scared Allstate will force him to sell. My brother told me the first year the ALI score was low also because of the previous owners. And now alot of people wrote on the survey not happy was not with his agency but with the rates of allstate going up.

My question is can they force him to sell. He is almost there for three years?

Any advice? He is now beginning to regret that he bought. Any advice please?:(

CaptiveBroke(r) · 02-23-2011, 07:35 PM

Why is he so worried unless management has sent him a warning letter? Yes, ALI is an important score, not accurate as it allows customers to vent against the company yet the company holds it against the agents score but it will weigh heavily if the rest of the numbers are not in line.
Can they force him to sell? Well, again, has he been officially notified that he must sell? If not, just get your RFG where they want it and hopefully next years ALI well fare out better.
After 3 years, if an agent gets his Series 6 and has successfully achieved his "expected results", I have not heard of the company putting so much pressure on an agent.

Josh · 02-23-2011, 09:48 PM

Is he hitting all his other performance markers?

If he is having a PR problem then he needs to treat it as such. He (or a solid CSR) should probably call through his book to do a customer satisfaction survey to field out the cranky folks. Even if it's just a "Calling to see if there is anything we can do to make you a more satisfied customer?" call and they say now, most folks will appreciate the call.

xrac · 02-24-2011, 02:50 PM

This is a quote from the last Runningclock newsletter on this subject:

I continue to keep up with my old friends at Allstate after selling my agency four years ago. Nothing Allstate is doing right now surprises me! Their assault on their agency force is accelerating at an alarming rate. I know of several agents who purchased books of business and who owe hundreds of thousands of dollars that are being terminated for expected results. Most of these agents are honest hardworking agents who did not meet ALI or life requirements but otherwise have done a great job representing Allstate. This is hugely detrimental to any agent who is in "good standing" with Allstate , at least for now, who is planning on selling his/her book of business in the future. Any bank that lends money on a book of business might as well be rolling the dice in Vegas. The same can be said for anyone who is considering buying a book of business. It is a huge gamble. In my humble opinion an Allstate book of business on the open market is almost worthless. It's a terrible deal! Allstate's ability to take everything away from you with 90 days notice should be enough to make anyone leary of taking out a huge loan to buy a book of business. They have bankrupted many agents based on misleading information and promises not to mention the omissions. What they don't tell you could fill encyclopedias. Although I am no longer with Allstate I am very empathetic to the agent's dilemma...especially those who are trapped (upside down) with a huge loan and a negative book of business value. With mother Allstate lurking over your shoulder there is no escaping the stress. For those of you out there that "bleed blue" you are not immune. If you are fortunate enough to sell your book of business one day on your own terms you better get all of your money up front and then say a long prayer for the poor soul who bought from you. For those of you waiting for Tom Wilson to just tell you what he's doing...well you need to open your ears because he has been screaming at the top of his lungs. You have chosen not to listen.