Frank, with all due respect, we're talking about two different problems here. Going paperless is different thing than a CRM or client management application.
Mr. Lunch Box, what I dig about the eFileCabinet solution is its ease of use. It's arranged just like your standard file cabinet is. It's just electronic in this scenario. You have an e-file cabinet, within the cabinet you have drawer (each client is a drawer) and within the drawers you have folder than contain the documents.
Finding documents is a cinch, the fields that define the drawers are all searchable, including the 'notes' field. So anytime you need to find something, searching on anything in those fields will produce the documents that have those criteria.
It's fast, flexible and solves a lot of problems. Check out
Easy and Affordable Electronic Document Management Solution - eFileCabinet and you can get an idea of how it all works. You can also give me a call at 512.514.0117 or PM me. Whatever you're comfortable with...