I'm still learning about google voice. Google voice is free right? and the other one cost money I think.
I want to learn more about google voice myself. Google will rule the world one day.
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I also recently got a google voice number. I am not sure what to do with it though.
The cool thing about it is it translates your voicemail into text so you can read your voice messages. It's probably 80% accurate, good enough for most voicemails, but you have to actually listen to them every once in a while to make sense out of them.
Near as I can tell though, google voice is simply a free ring central. It's one number people call, which in turn, rings any number (or numbers) that you want it to ring.
I've never used Ring Central though, and don't know what you want to do, so I can't be any real help. I did figure out it doesn't do what I wanted..... which is:
Someone calls, I don't answer, call transfers to google voice to take the voicemail, it transcribes it and emails it to me. This almost works, but the transfer to google voice adds another 4 rings to the sequence, which makes it take to long. Instead, I use a service called PhoneTag, which does this, but I pay $$$$ for.
I also recently got a google voice number. I am not sure what to do with it though.
The cool thing about it is it translates your voicemail into text so you can read your voice messages. It's probably 80% accurate, good enough for most voicemails, but you have to actually listen to them every once in a while to make sense out of them.
Near as I can tell though, google voice is simply a free ring central. It's one number people call, which in turn, rings any number (or numbers) that you want it to ring.
I've never used Ring Central though, and don't know what you want to do, so I can't be any real help. I did figure out it doesn't do what I wanted..... which is:
Someone calls, I don't answer, call transfers to google voice to take the voicemail, it transcribes it and emails it to me. This almost works, but the transfer to google voice adds another 4 rings to the sequence, which makes it take to long. Instead, I use a service called PhoneTag, which does this, but I pay $$$$ for.
Dan
How is Phone Tag? I have no idea how Google can give away a free phone number. It is tied to your computer like Magic Jack works?
Anyone know the sound quality of Google Voice versus Ring Central?
What is the best bet for a long distance in-bound line? Thanks.
You can make calls from google voice through your regular phone without an internet connection. You just dial in to your voice mail and press a button and dial the number. Anywhere in the US for free...call quality has been excellent (can't tell a difference) in my experience. I just wish it didn't take so long to get through for clients. Now it works like a regular phone if you turn off all the cool stuff like the voicemail to your e-mail, etc.
How is Phone Tag? I have no idea how Google can give away a free phone number. It is tied to your computer like Magic Jack works?
Anyone know the sound quality of Google Voice versus Ring Central?
What is the best bet for a long distance in-bound line? Thanks.
Phonetag is excellent. I have multiple phone lines that use it as my voicemail, it has virtually instant pickup of the call, translates the call to a text message in email for me (sends an sms if you want), and has a cool blackberry client to help manage the calls if I'm on the road.
Google Voice does the same thing, except for the delay in picking up the call for voicemail. It would save me a bit of money if it did this correctly.
Now, what I will use Google Voice for is to allow me to use a phone but to call out with my office caller id.
For those asking about VOIP/MagicJack, etc. Google Voice is different. It is not a SIP client, there is no softphone for your computer. In fact, you have to have a phone line of your own to use it. Google Voice is mostly a single number that people call that rings whatever phone numbers you have told it to ring (all at once, such as your desk phone, your cell phone, and your house phone). To make a call, you pick up your regular phone and dial. You can call Google Voice and have it in turn dial out for you, in which case, you can use your google voice caller id (or the caller id of any verified number). I'm sure the back end of this is VOIP in the same way the back end of AT&T is also VOIP. You would not have an issue here.
I put in my request for an invitation over the weekend. Hopefully I'll get it soon.
I did have a question for those of you who already use it:
Receiving calls seems fairly easy. But actually using google voice to dial out seems like a pretty long process. From what I can read online it sounds like you first have to dial a central google phone number, then listen to the prompts, pick the right option and then you are asked to enter the phone number for the person you want to reach. Can anyone provide some feedback on this? Is it as inconvenient as it sounds?
It's a little inconvenient, but it's not so bad. Google Voice allows you to mask your real number or for you to transfer one number to more than one other number.
Ring Central allows you to receive faxes, which I really like. I use Google Voice for the voice service and Ring Central for the fax service.
I have both ring central and google voice. I never use the google voice account, and to be honest, I don't remember all the reasons why.
The ring Central stuff takes a while to get the hang of, but it does simply work and work well. Google voice seemed to work, but it always had a pretty decent delay on me being able to answer the call. Also, I couldn't port my number to google voice, meaning that the real purpose, to mask my caller id, was useless.
Also, with Ring Central, you can have a dedicated phone, but also have the option of dialing in with another phone to make a call from your office phone..... plus there are neat tricks like highlighting a number on your screen, pressing an 'F' key and it dials it for you. Way cool.
Both work, depends what you want to do.
Ring Central also allows you to SEND faxes, which is helpful for me.
Dan
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By the way, I have some invites. If you want one, pm me your email and I'll send it to you.
Dan
Last edited by djs : 11-02-2009 at 05:10 PM.
Reason: Posts merged
I have Google Voice without having GrandCentral... But, I also have a Google Wave and I happen to be aiding in the testing of a few programs that none of you would probably care about.
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Originally Posted by djs
Phonetag is excellent. I have multiple phone lines that use it as my voicemail, it has virtually instant pickup of the call, translates the call to a text message in email for me (sends an sms if you want), and has a cool blackberry client to help manage the calls if I'm on the road.
Google Voice does the same thing, except for the delay in picking up the call for voicemail. It would save me a bit of money if it did this correctly.
Now, what I will use Google Voice for is to allow me to use a phone but to call out with my office caller id.
For those asking about VOIP/MagicJack, etc. Google Voice is different. It is not a SIP client, there is no softphone for your computer. In fact, you have to have a phone line of your own to use it. Google Voice is mostly a single number that people call that rings whatever phone numbers you have told it to ring (all at once, such as your desk phone, your cell phone, and your house phone). To make a call, you pick up your regular phone and dial. You can call Google Voice and have it in turn dial out for you, in which case, you can use your google voice caller id (or the caller id of any verified number). I'm sure the back end of this is VOIP in the same way the back end of AT&T is also VOIP. You would not have an issue here.
Dan
Google Voice IS SIP.
I DO have it linked up to a softphone.
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Originally Posted by DNK-
I put in my request for an invitation over the weekend. Hopefully I'll get it soon.
I did have a question for those of you who already use it:
Receiving calls seems fairly easy. But actually using google voice to dial out seems like a pretty long process. From what I can read online it sounds like you first have to dial a central google phone number, then listen to the prompts, pick the right option and then you are asked to enter the phone number for the person you want to reach. Can anyone provide some feedback on this? Is it as inconvenient as it sounds?
When trying to make a call from your GV number without using the web based client it is that long.
Dial your number, press #, enter your PIN, press 2, then dial.
But, when you're using your browser it's a godsend. If you already use Gmail and the address book everyone is stored in your google voice account also.
So, looking for a number becomes typing in part of their name and clicking connect. It's also much easier to send SMS.
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Last edited by Pangaea : 11-02-2009 at 05:44 PM.
Reason: Posts merged
Google Voice vs. RingCentral
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