M
Macdaddy
Guest
I have a few clients that I have had to follow up on like crazy to get additional required information into underwriting after an underwriting interview.
How hard and heavy should I follow up on these folks before I say enough.......and PUNT.
I have one guy that is a trucker that I have called and left 6 messages for to get an ICD-9 code from his local urgent care for a recent shoulder injury. I am about done fooling with him. It ties up a lot of time and energy when they seem to be the ones lacking the motivation to get it done.
Another question, is this just characteristic of internet leads or of all individual health clients?
How hard and heavy should I follow up on these folks before I say enough.......and PUNT.
I have one guy that is a trucker that I have called and left 6 messages for to get an ICD-9 code from his local urgent care for a recent shoulder injury. I am about done fooling with him. It ties up a lot of time and energy when they seem to be the ones lacking the motivation to get it done.
Another question, is this just characteristic of internet leads or of all individual health clients?