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-   -   Talking to CMS....sigh.... (http://www.insurance-forums.net/forum/health-insurance-reform-forum/talking-cms-sigh-t57810.html)

Duaine 09-30-2013 01:41 AM

Talking to CMS....sigh....
 
Sent an email to the FFM "help desk" on the 24th of September and finally got a "non-reply" from them on 9.28.13.

It's interesting that they said that my email got to them on 9.28.13 :yes:

So, my email took (4) days to reach them! Wow...must be really slow internet service at CMS. :goofy: They are working on Saturday?


[FONT=Calibri]For agents and brokers who are attempting to communicatevia the [/FONT][EMAIL="FFMProducer-AssisterHelpDesk@cms.hhs.gov"][FONT=Calibri][COLOR=#0000ff]FFMProducer-AssisterHelpDesk@cms.hhs.gov[/COLOR][/FONT][/EMAIL][FONT=Calibri],we are experiencing a high volume of inquiries. We appreciate your patience. Inthe meantime, please see the our list of Operational Tips document, whichshould be useful to agents and brokers as they access and complete the FFMregistration process: [/FONT][URL="http://www.cms.gov/CCIIO/Programs-and-Initiatives/Health-Insurance-Marketplaces/Downloads/agent-broker-reg-faq-9-23-2013.pdf"][FONT=Calibri][COLOR=#0000ff]http://www.cms.gov/CCIIO/Programs-and-Initiatives/Health-Insurance-Marketplaces/Downloads/agent-broker-reg-faq-9-23-2013.pdf[/COLOR][/FONT][/URL][FONT=Calibri].[/FONT]

[FONT=Calibri] [/FONT]
[FONT=Calibri]Your inquiry includes the following information:[/FONT]

[FONT=Calibri]Email subject: Subject: FW: Question: Broker Agent VersusEntity Registration Date Received: 9/28/2013[/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri]Sincerely,[/FONT]

[FONT=Calibri] [/FONT]
[FONT=Calibri]The FFM Producer and Assister Help Desk Staff[/FONT]

Norwayguy 09-30-2013 08:53 AM

Re: Talking to CMS....sigh....
 
[quote=Duaine;753889]Sent an email to the FFM "help desk" on the 24th of September and finally got a "non-reply" from them on 9.28.13.

It's interesting that they said that my email got to them on 9.28.13 :yes:

So, my email took (4) days to reach them! Wow...must be really slow internet service at CMS. :goofy: They are working on Saturday?


[FONT=Calibri]For agents and brokers who are attempting to communicatevia the [/FONT][EMAIL="FFMProducer-AssisterHelpDesk@cms.hhs.gov"][FONT=Calibri][COLOR=#0000ff]FFMProducer-AssisterHelpDesk@cms.hhs.gov[/COLOR][/FONT][/EMAIL][FONT=Calibri],we are experiencing a high volume of inquiries. We appreciate your patience. Inthe meantime, please see the our list of Operational Tips document, whichshould be useful to agents and brokers as they access and complete the FFMregistration process: [/FONT][URL="http://www.cms.gov/CCIIO/Programs-and-Initiatives/Health-Insurance-Marketplaces/Downloads/agent-broker-reg-faq-9-23-2013.pdf"][FONT=Calibri][COLOR=#0000ff]http://www.cms.gov/CCIIO/Programs-and-Initiatives/Health-Insurance-Marketplaces/Downloads/agent-broker-reg-faq-9-23-2013.pdf[/COLOR][/FONT][/URL][FONT=Calibri].[/FONT]

[FONT=Calibri] [/FONT]
[FONT=Calibri]Your inquiry includes the following information:[/FONT]

[FONT=Calibri]Email subject: Subject: FW: Question: Broker Agent VersusEntity Registration Date Received: 9/28/2013[/FONT]

[FONT=Calibri] [/FONT]

[FONT=Calibri]Sincerely,[/FONT]

[FONT=Calibri] [/FONT]
[FONT=Calibri]The FFM Producer and Assister Help Desk Staff[/FONT][/quote]

They have recieved thier training from state Departments of Motor Vehicles.


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