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Is one of these coming near you? WHat do you think about this? Pennsylvania's first health insurance retail store Highmark Retail Store to Celebrate Grand ...


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Old 06-05-2009, 11:32 AM   #1
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Markingriffin on Health Insurance Retail Store - Insurance Agent Forum
 
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Health Insurance Retail Store             Go to Top

Is one of these coming near you? WHat do you think about this?

Pennsylvania's first health insurance retail store

Highmark Retail Store to Celebrate Grand Opening

https://www.highmark.com/hmk2/about/newsroom/presskits/hmdirectretail.shtml


Highmark Direct Retail Stores

The Highmark Direct health insurance retail stores, located in Pittsburgh and Mechanicsburg, Pa., offer consumers in Highmark's service area the opportunity to meet one-on-one with a retail representative to discuss their health insurance options and their benefits as a Highmark member.

http://www.highmarkdirect.com/



In Best's Review mag page 69 Lori Chordas writes about
Store Policy
Health Insurers are offering customers products, as well as various programs, face-to face.

Several Blue Cross Blue Shield Plans are selling health insurance coverage direct to consumers from a storefront.
------------------------------------
Mark Rosenthal aka markingriffin
IMO/Ins Agent/Agent Trainer/Free Advice
markcrosenthal@aol.com www.realfastservice.com
Please visit mywebsite to learn more about me.
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Old 06-05-2009, 11:53 AM   #2
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moonlightandmargaritas on Health Insurance Retail Store - Insurance Agent Forum
 
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Re: Health Insurance Retail Store             Go to Top

BCBSFL has several of these open here in Florida.

An acquaintance of mine that worked at one told me the action was dominated by three types:

1) Service problems/issues
2) Uninsurables/broke
3) Tire kickers
------------------------------------
Don't steal - the government hates competition.
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Old 06-20-2009, 01:38 AM   #3
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Re: Health Insurance Retail Store             Go to Top

That's an interesting concept....
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Old 06-21-2009, 12:22 AM   #4
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SalemInsuranceGuy on Health Insurance Retail Store - Insurance Agent Forum
 
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Re: Health Insurance Retail Store             Go to Top

Originally Posted by Markingriffin View Post
Is one of these coming near you? WHat do you think about this?

Pennsylvania's first health insurance retail store

Highmark Retail Store to Celebrate Grand Opening

https://www.highmark.com/hmk2/about/newsroom/presskits/hmdirectretail.shtml


Highmark Direct Retail Stores

The Highmark Direct health insurance retail stores, located in Pittsburgh and Mechanicsburg, Pa., offer consumers in Highmark's service area the opportunity to meet one-on-one with a retail representative to discuss their health insurance options and their benefits as a Highmark member.

http://www.highmarkdirect.com/



In Best's Review mag page 69 Lori Chordas writes about
Store Policy
Health Insurers are offering customers products, as well as various programs, face-to face.

Several Blue Cross Blue Shield Plans are selling health insurance coverage direct to consumers from a storefront.
So how is this really any different from a typical agency, other than they expect the clients to walk into them instead of going to the clients? Build it and they will come. If only it were that easy.
------------------------------------
Allen Bauer
Salem, VA
SalemTerm.com
SalemTerm.net
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Old 06-21-2009, 05:11 AM   #5
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ins.dave on Health Insurance Retail Store - Insurance Agent Forum
 
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Re: Health Insurance Retail Store             Go to Top

Re: Health Insurance Retail Store Go to Top



Originally Posted by Markingriffin
Is one of these coming near you? WHat do you think about this?
Pennsylvania's first health insurance retail store

Highmark Retail Store to Celebrate Grand Opening

https://www.highmark.com/hmk2/about/newsroom/presskits/hmdirectretail.shtml


Highmark Direct Retail Stores
The Highmark Direct health insurance retail stores, located in Pittsburgh and Mechanicsburg, Pa., offer consumers in Highmark's service area the opportunity to meet one-on-one with a retail representative to discuss their health insurance options and their benefits as a Highmark member.


http://www.highmarkdirect.com/
In Best's Review mag page 69 Lori Chordas writes about

Store Policy
Health Insurers are offering customers products, as well as various programs, face-to face.
Several Blue Cross Blue Shield Plans are selling health insurance coverage direct to consumers from a storefront.
--------------------------

Is this supposed to be a threat to anyone?
Forget it. As a rule, people no longer want a "face to face" meeting. They want the anonymity / privacy of the internet. They want to move at their own pace, do their own research, mull over things for about 90 days - 1 1/2 years and then move forward and frankly, this is the type of client you want.
These people who walk into a retail "store" are gumbies. To paraphrase Moonlighter, broke, sick, tire kickers; who are just in a hurry to save a few bucks on their next doc. visit ... as a rule. Even if they do "sign" them, they should expect no retention and nothing but a b*tch fest. If the volume is there, some agencies are o.k. with this and think all business is good business, not me.

Last edited by ins.dave : 06-21-2009 at 05:21 AM.
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Old 06-21-2009, 05:20 PM   #6
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SalemInsuranceGuy on Health Insurance Retail Store - Insurance Agent Forum
 
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Re: Health Insurance Retail Store             Go to Top

Originally Posted by ins.dave View Post
Re: Health Insurance Retail Store Go to Top



Originally Posted by Markingriffin
Is one of these coming near you? WHat do you think about this?
Pennsylvania's first health insurance retail store

Highmark Retail Store to Celebrate Grand Opening

https://www.highmark.com/hmk2/about/newsroom/presskits/hmdirectretail.shtml

Highmark Direct Retail Stores
The Highmark Direct health insurance retail stores, located in Pittsburgh and Mechanicsburg, Pa., offer consumers in Highmark's service area the opportunity to meet one-on-one with a retail representative to discuss their health insurance options and their benefits as a Highmark member.

http://www.highmarkdirect.com/
In Best's Review mag page 69 Lori Chordas writes about
Store Policy
Health Insurers are offering customers products, as well as various programs, face-to face.
Several Blue Cross Blue Shield Plans are selling health insurance coverage direct to consumers from a storefront.
--------------------------

Is this supposed to be a threat to anyone?
Forget it. As a rule, people no longer want a "face to face" meeting. They want the anonymity / privacy of the internet. They want to move at their own pace, do their own research, mull over things for about 90 days - 1 1/2 years and then move forward and frankly, this is the type of client you want.
These people who walk into a retail "store" are gumbies. To paraphrase Moonlighter, broke, sick, tire kickers; who are just in a hurry to save a few bucks on their next doc. visit ... as a rule. Even if they do "sign" them, they should expect no retention and nothing but a b*tch fest. If the volume is there, some agencies are o.k. with this and think all business is good business, not me.
"...mull things over for about 90 days - 1 1/2 years...."
It's only funny because it's so true.
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Old 06-22-2009, 10:40 AM   #7
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ins.dave on Health Insurance Retail Store - Insurance Agent Forum
 
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Re: Health Insurance Retail Store             Go to Top

SalemInsuranceGuy vbmenu_register("postmenu_166908", true); Expert
http://www.insurance-forums.net/foru...ine=1242774884http://www.insurance-forums.net/foru...ine=1242774884


Join Date: Mar 2009 Posts:175 State: Re: Health Insurance Retail Store Go to Top Originally Posted by ins.dave
Re: Health Insurance Retail Store Go to Top

Originally Posted by Markingriffin
Is one of these coming near you? WHat do you think about this?
Pennsylvania's first health insurance retail store
Highmark Retail Store to Celebrate Grand Opening
https://www.highmark.com/hmk2/about/newsroom/presskits/hmdirectretail.shtml
Highmark Direct Retail Stores
The Highmark Direct health insurance retail stores, located in Pittsburgh and Mechanicsburg, Pa., offer consumers in Highmark's service area the opportunity to meet one-on-one with a retail representative to discuss their health insurance options and their benefits as a Highmark member.
http://www.highmarkdirect.com/
In Best's Review mag page 69 Lori Chordas writes about
Store Policy
Health Insurers are offering customers products, as well as various programs, face-to face.
Several Blue Cross Blue Shield Plans are selling health insurance coverage direct to consumers from a storefront.
--------------------------
Is this supposed to be a threat to anyone?
Forget it. As a rule, people no longer want a "face to face" meeting. They want the anonymity / privacy of the internet. They want to move at their own pace, do their own research, mull over things for about 90 days - 1 1/2 years and then move forward and frankly, this is the type of client you want.
These people who walk into a retail "store" are gumbies. To paraphrase Moonlighter, broke, sick, tire kickers; who are just in a hurry to save a few bucks on their next doc. visit ... as a rule. Even if they do "sign" them, they should expect no retention and nothing but a b*tch fest. If the volume is there, some agencies are o.k. with this and think all business is good business, not me.
"...mull things over for about 90 days - 1 1/2 years...."
It's only funny because it's so true.

----------------------------------------

Respect.
Yeah, this is why you have to have as big a pipeline as possible. A lot of times these "stragglers" end up being your best long term clients. Sure, it can be tedious waiting on them, but I'd rather deal with people who plan ahead and research a little vs.. the dork who says to him / herself, "Ooooo looky hea, a Blue Cross insurance stowa. How conveeeeenyent, etc."




















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