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I need help I'm a new agent who has been selling to the senior market since dec. 2007. I'm with a captive company that was ...


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Old 02-04-2008, 05:09 PM   #1
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I need help I'm a new agent who has been selling to the senior market since dec. 2007. I'm with a captive company that was great at first but the travel and time away from my family is killing me. I know how to sell ltc and cancer but no nothing of term life. the new company I want to work for is all phone work and internet that sells term life. I need help answering these questions

When an applicant does not complete a term life insurance order at our Web site, we send them daily reminders via e-mail. What would you say or write to a person who complains to you that these follow-up reminders are irritating?:

Say that you were given 3 fresh and unique life insurance leads every day to follow-up with by phone and that you knew that these people had reached out to us to request some insurance quotes. Exactly what would you say to each person who answers the phone?

How would you convince each person that now (i.e. with you on this call) is the time to complete an application request from you?

How would you go about asking this adult if there are any other adults in the house who would like a life insurance quote?

We give each visitor to our Web site a $500 Lowest Price Guarantee (we can do this because we track and quote about 35 leading life insurance companies and thus never get beat on price at any time). How would you describe this unusual guarantee to every caller?

Thanks to anybody that can help.


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Old 02-04-2008, 05:15 PM   #2
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LGilmore on I need help selling term life - Insurance Agent Forum
 
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Not really looking to help someone who is probably competing with me from a distance. sorry.
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Old 02-04-2008, 05:32 PM   #3
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Originally Posted by Pepper View Post
I need help I'm a new agent who has been selling to the senior market since dec. 2007. I'm with a captive company that was great at first but the travel and time away from my family is killing me. I know how to sell ltc and cancer but no nothing of term life. the new company I want to work for is all phone work and internet that sells term life. I need help answering these questions

When an applicant does not complete a term life insurance order at our Web site, we send them daily reminders via e-mail. What would you say or write to a person who complains to you that these follow-up reminders are irritating?:

Say that you were given 3 fresh and unique life insurance leads every day to follow-up with by phone and that you knew that these people had reached out to us to request some insurance quotes. Exactly what would you say to each person who answers the phone?

How would you convince each person that now (i.e. with you on this call) is the time to complete an application request from you?

How would you go about asking this adult if there are any other adults in the house who would like a life insurance quote?

We give each visitor to our Web site a $500 Lowest Price Guarantee (we can do this because we track and quote about 35 leading life insurance companies and thus never get beat on price at any time). How would you describe this unusual guarantee to every caller?

Thanks to anybody that can help.

Three leads a day equals 15 for a week. If you are lucky and do everything right you might if lucky sell one. One cheap term policy as in your guarantee, do you like Ramen Soup?
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Old 02-04-2008, 05:32 PM   #4
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Re: I need help selling term life             Go to Top

It would take a book (and a good size one at that) to answer all these questions.

Do you have a manager and/or a mentor of some kind, or are you on your own?
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Old 02-04-2008, 05:36 PM   #5
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CHUMPS FROM OXFORD on I need help selling term life - Insurance Agent Forum
 
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Re: I need help selling term life             Go to Top

Pepper

One idea is to describe the application process, without directly asking him to apply. Low key, and often your client might say something like "How long will this process take?"

There's nothing wrong when you ask if there are any other "family members" that would like a quote. "Other adults in the household" , I suppose is another way.


The $500 price quote sounds cheesy. Just my opinion though. Just leave out the $500.

Good luck...even though you're competing with me as well. I'm just grateful that when I started in the business, that I didn't get too many "not really looking to help someone who is probably competing with me from a distance" comments thrown my way.
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Old 02-04-2008, 06:01 PM   #6
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I would say the daily follow up reminders ARE irritating.
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Old 02-04-2008, 06:04 PM   #7
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Well at least I know why insurance agents are despised
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Old 02-04-2008, 06:22 PM   #8
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One more thing I have to pay 500$ for traing co is insure.com
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Old 02-04-2008, 06:24 PM   #9
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Originally Posted by Pepper View Post
one more thing I have to pay 500$ for traing co is insure.com
Run Forrest, run.
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Old 02-04-2008, 06:29 PM   #10
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Why
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Old 02-04-2008, 06:30 PM   #11
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They give leads
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Old 02-04-2008, 06:33 PM   #12
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I agree with the above that you will probably starve with the current business model. Remember, selling on price is the most costly way to sell. Plus, even if you win by price, you will die by price.

That being said, I would use a medical close (if you are selling coverage that requires a paramed). "Mr. Prospect, the only way to get a firm offer is to apply and see what we get back. Would you like to apply to get an offer?" If they say no, you're done. Next!

As for the $500 guarantee, lose it. See my first paragraph. Even if you represent 35 carriers, the rates are more a function of underwriting than anything else. Any monkey can show the best carrier at super preferred rates, but that doesn't do the prospect any good.

I would run away as fast as possible!
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Old 02-04-2008, 06:35 PM   #13
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one more thing I have to pay 500$ for traing co is insure.com

Is English your first language?
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Old 02-04-2008, 06:53 PM   #14
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"that I didn't get too many "not really looking to help someone who is probably competing with me from a distance" comments thrown my way."

Sorry chumps, that's about as nice as I could be. I'm not out here to line the pockets of some churn and burn place that runs through agents like they are fast food workers. They should be providing the training and they should be supporting the agent. The kid is going to pay them $500 on top of it, to work "for" them? Sorry, I can't support something like this out there as they aren't professional to either their customers or their agents..
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Old 02-04-2008, 06:58 PM   #15
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Thanks for the advise and sorry for my spelling. Still green at this and trying to find my way to be successful as I can.
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Old 02-04-2008, 07:29 PM   #16
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"I'm not out here to line the pockets of some churn and burn place that runs through agents like they are fast food workers"

I guess I viewed the post as a novice trying to get some good ideas from a professional forum. And how do you know who he works for?
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Old 02-04-2008, 07:40 PM   #17
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Do you work for em? Would you work for em?

I'll concede you are a far better person than me and you hold the moral high ground. I'm certainly not getting into heaven now....
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Old 02-04-2008, 07:51 PM   #18
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Chumps, he/she said they work for insure.com.
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Old 02-04-2008, 07:57 PM   #19
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Find a captive who lets you work closer to home and actually trains you, mutual of omaha, physicians mutual, agla, monumental, western southern, ny life, something, anything. do not try and just sell term on the internet from home, unless you have like $30k to invest in leads upfront or something.
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Old 02-04-2008, 08:15 PM   #20
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I'm confused, if you are working for an internet company, why is the travel killing you? I'm sure there is a reason, just curious why you have to go anywhere.

I didn't think a $500 price guarantee is even legal in insurance.... You would never have to pay, same carrier, same price, any agent. Doesn't matter that you have the same 35 carriers as everyone else, still same price. Unfortunately, these types of gimmicks tend to work, which is a bit misleading to the public.

When an applicant does not complete a term life insurance order at our Web site, we send them daily reminders via e-mail. What would you say or write to a person who complains to you that these follow-up reminders are irritating?:
I'll have those stopped for you. (I'd be amazed, and even more irritated, if they didn't have a link for the person to stop them without calling).

Say that you were given 3 fresh and unique life insurance leads every day to follow-up with by phone and that you knew that these people had reached out to us to request some insurance quotes. Exactly what would you say to each person who answers the phone?
Hello.
Now, I'm not trying to be funny, but practice this with a few people. What people want to know is who you are, why you are calling, and why they should do business with you, rather than me. Start with that, and start asking them questions.

How would you go about asking this adult if there are any other adults in the house who would like a life insurance quote?
Great, now that we have you taken care of, do you know of anyone else that would like a free quote?

Don't overthink most of this stuff. It takes a bit to get comfortable with talking to people on the phone, but it's not that hard once you get a good feel for the products, and the complications that they may have.

No secret answers. The single thing most people lack is a good answer to why someone should buy from them rather than someone else. You need to own this answer. Don't use someone elses, use something you believe in. Don't use the company answer, this is why they should buy from YOU, not the sales guy from the same company.

Dan

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