In the last three weeks I called BCBS of IL many times with questions about on-exchange application. The problem was that they could not tell me anything because I was not on the applications.... I was told that they manually enter the information into the system. However, every time I called I was told that they are working on October 24-25. So it looks like they've been stuck on the same day for 3 weeks...??
In Retail Producer Portal (RPP) I can see them all but they are all in "submitted status". Additionally some of my off-exchange 2014 apps are not showing up at all in RPP. I received email after the apps were submitted confirming me as agent but no data in RPP.
Do you guys have similar experience?
In Retail Producer Portal (RPP) I can see them all but they are all in "submitted status". Additionally some of my off-exchange 2014 apps are not showing up at all in RPP. I received email after the apps were submitted confirming me as agent but no data in RPP.
Do you guys have similar experience?