Jul 7, 2016 #11 somarco GA Medicare Expert 5000 Post Club 36,691 Atlanta I believe this is a consumer who doesn't understand the system and how to put the puzzle pieces together. I am seeing more and more of these in my agency these days specifically related to non-par provider issues. Click to expand... Nothing new. Most consumers have no clue how their plan works. They only read the plan docs when a claim is denied. And sometimes not even then. The absence of agents, brought on my Obamacare, means even less guidance and more confusion.
I believe this is a consumer who doesn't understand the system and how to put the puzzle pieces together. I am seeing more and more of these in my agency these days specifically related to non-par provider issues. Click to expand... Nothing new. Most consumers have no clue how their plan works. They only read the plan docs when a claim is denied. And sometimes not even then. The absence of agents, brought on my Obamacare, means even less guidance and more confusion.
