You guys should see the video where the lady hangs up on him; he calls her right back and closes the appointment (and eventually the deal, too).
Give us a link to it.
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You guys should see the video where the lady hangs up on him; he calls her right back and closes the appointment (and eventually the deal, too).
What's interesting is even though Frank says he wasn't using a script, he definitely does. He just does it well.
If you watch a few of the calls, he goes through almost exactly the same spiel everytime. He goes through the same objections as well. This is definitely a well rehearsed script, though he doesn't read it verbatim. He's just very comfortable with it.
That said, he is aggressive, but he has a well practiced calling approach. He doesn't give much on the call, other than drive an appointment. Pretty much a one track mind.
Dan
Dan is right he uses the same script each time. It just doesn't sound like a Script.
Frank Statsny Jr.
Nothing wrong with using a script as long as it doesn't sound like one. I usually start out with scripts and then turn it into an outline. When I was in school to be a minister (preacher) we wrote everything out word for word but when on the Pulpit we had already turned it into an outline after a while. Of course the Sermon would change unlike selling insurance.