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I have a new employee that just asked me for a script to use when following up on internet leads. We sell mostly home and auto insurance and I would appreciate any scripts you use. If you have one that works for you please post it here or PM me.
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I have a new employee that just asked me for a script to use when following up on internet leads. We sell mostly home and auto insurance and I would appreciate any scripts you use. If you have one that works for you please post it here or PM me.
Our service to you is free.
I would suggest never mentioning a fee up front, no matter who pays it.
The best script is more of an intro than a script. You have to keep it simple and conversational and that means you need to be asking questions more than just reciting a script.
"Bob, this is Bill with ABC Insurance.
The most important thing is to get the prospect talking and engaged in a conversation. Keep it professional. No need to get any more personal than necessary. Most importantly, don't ever sound salesy. Being polite is a good thing but skip the "sir's" and the "Ma'ams" and don't repeatedly call the prospect by their name. Salesman do this. Say their name once at the beginning and that's it.
Hello this is Joel with ABC Ins and I am responding to your Internet request in regards to auto insurance. We are a full service brokerage and the companies pay our fee. Our service to you is free. What is your current situation and how may I help you? ( now is the time to listen and take notes)
This is the only thing I disagree with.
Almost every telemarketer who calls me usually starts with "Hey Frank, this is Jason, how are you doing?"
If I don't know you, you better call me Mr. Stastny if you are going to try to sell me something. No, it's not an ego thing, it is how I determine if I want to talk to them.
If I don't know you, you better call me Mr. Stastny if you are going to try to sell me something. No, it's not an ego thing, it is how I determine if I want to talk to them.
I have a new employee that just asked me for a script to use when following up on internet leads. We sell mostly home and auto insurance and I would appreciate any scripts you use. If you have one that works for you please post it here or PM me.