Originally Posted by SusieQ2
I'm still using a landline. (Manual dialing is slow and very inefficient. DUH) I want to be able to make phone calls from my computer.
I want to keep my CRM and phone service separate in case things go south with one or the other and then I'm not stuck. Been there done that.
What is the best service to be able to make phone calls from my computer? I want to be able to bring up a contact from my database and just click on the phone number to dial or if someone sends me an email and they're not in my database I can just click on the phone number and it will dial that phone number.
Then I can use a database, Zoho, Nethunt CRM, etc. to take notes.
Or am I better off to use something like Vanilla Soft and keep it all together?
You could always look into using ring-central. Depending on your browser they have extensions too where you can call from your email while being on the computer.
You could use zoho or some others. Depends on the how robust you want the CRM and if you want it to be free or not.