Originally Posted by sshafran
While it depends on what features you really want... I like Zoho a lot. My phone system integrates with it... client or lead calls, their "page" opens with all my notes...
I also am a huge fan of Zoho. I have probably spent well over 100 hours looking at many different systems. If you were telling me you were going to sell property & casualty then you really need to consider a system that is going to generate accords and receive Ivan's downloads, but if you are solely life and health then I would give Zoho a serious look. It's highly customizable, and has a great mobile app as well.
If you were looking for something that is very simple and you really just want to track X-Dates and Contacts then the best system is going to be Pipedrive. It's more of a pipeline manager then a CRM though.