Attended InsureTech Connect in Las Vegas last week. Overflow crowds and tech startups everywhere looking to either partner with carriers or forge their own road. But heavy focus on “reducing friction” by bringing new technology to the insurance industry to simplify the customer experience, not to mention the claims, underwriting and marketing experience.
Very diverse, international crowd and a speaker lineup heavy on founders/CEOs of startups sharing their stories of how they are trying to transform and modernize different areas of the industry, bringing the type of customer experience today’s millennials expect (because that’s how they buy everything else).
Some interesting concepts (on-demand, micro-duration insurance) and insight about how the Internet of Things, machine learning, artificial intelligence, telematics, predictive analytics, apps and bots are starting to make a real impact and may eventually transform the industry.
You can read more about the conference and some of the new launches in the article link below, and please share any thoughts or comments here. And if you attended – please share your own impressions about the conference and the trends on display.
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