Radius Bob Support...HELP!

[Mick_Keyou]

I'm almost done with my free trial. Great experience in week one. Week 2: I can't get in touch with anyone! Clicked on chat. No luck. Left 2 support tickets and called twice this week. Nothing.

Anyone else experience this? I really like their product so far, but I have several items that need to be addressed. Maybe I caught them in a bad week, because from other posts, support was a supposed strong point.

Radius, please PM me if you read this.

 

[rhcbp]

I am a week into the free trial and I emailed them questions on Friday and they got back to me on Saturday morning. I like the system and will join later this week.

 

[Jaycsmith]

I have used them now for about four months and never have those type of issues

 

[Mick_Keyou]

They're working on my issues and have been very helpful. Unfortunately Murphy's law occurs with me with all things technical.

 

[vic120]

Ive been using them

I don't think you can get better in the price range

I do find that sometimes it takes longer then I would like for cust service
not always and they always get to it even if it takes them a few days

it is def not the perfect system but for where I am right now its a fit

When I am ready for better its going to cost a lot more

 

[SandraB]

Ive been using them

I don't think you can get better in the price range

I do find that sometimes it takes longer then I would like for cust service
not always and they always get to it even if it takes them a few days

it is def not the perfect system but for where I am right now its a fit

When I am ready for better its going to cost a lot more

Are y'all still using Radius bob? I'm in the trial phase now.

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Hello, are y'all still using radiusbob? I'm in the trial phase & I like it so far. Has it been a good experience for you? Any problems with it being secure.

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I'm almost done with my free trial. Great experience in week one. Week 2: I can't get in touch with anyone! Clicked on chat. No luck. Left 2 support tickets and called twice this week. Nothing.

Anyone else experience this? I really like their product so far, but I have several items that need to be addressed. Maybe I caught them in a bad week, because from other posts, support was a supposed strong point.

Radius, please PM me if you read this.

Are you still using it? If not why? Thank you