I wrote my first Pyramid TO
MA today. Damm it's a lot of paper. Then called to set up the verification app't time with client. Then back at the office to fax it in, but crap, those flimsy app sheets tear in the fax machine so you have to make copies first, then run it thru.
Are they broke, and no $$ for better paper? Or just more busy work for agent.
And oh....those off shore call centers in India that they contract with....that's the cat's meow...