Thank you Wino and Tahoe. I will give them a shot.
I am curious what's going on at Trans as well. I have to email three times and call twice to take care of one issue sometimes. Example: UW needed payment from from client. I emailed it twice, and I sent it through Agent Net Info (one of their interactive sites). I had to call two separate times to make sure they received it. It took them a week after my first email. I assume they are going through staff changes.
I am curious what's going on at Trans as well. I have to email three times and call twice to take care of one issue sometimes. Example: UW needed payment from from client. I emailed it twice, and I sent it through Agent Net Info (one of their interactive sites). I had to call two separate times to make sure they received it. It took them a week after my first email. I assume they are going through staff changes.