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Basic question here but I am a basic kind of guy.
What kind of a strategy, policy, philosophy do you pros follow in sharing life insurance underwriting with clients and what is you understanding of their right to know.
Obviously if a client's weight or 1AC are through the roof or there is a specific medical condition then that is straightforward and is communicated to the client.
In other instances the client wants to arm wrestle about why they were rated standard plus rather preferred and so on. Often I just talk with the underwriter either directly or second hand and get that info. Other times if it appears that there is not a specific problem but the client is not "above average" (and everyone thinks they are these days based on school grading systems) I just generically tell them that they look at many factors and that is the offer being made. And other times I have helped the client with the paperwork to reqest more info from the carrier. As stated, if a situation is straightforward I dont mind being a conduit for info but neither do I want to get caught in the middle in explaining several factors where it is not my role and it is predictable that the client wants to go back and forth, all for not.
What do others consider (or know) to be the rules of the road here?
What kind of a strategy, policy, philosophy do you pros follow in sharing life insurance underwriting with clients and what is you understanding of their right to know.
Obviously if a client's weight or 1AC are through the roof or there is a specific medical condition then that is straightforward and is communicated to the client.
In other instances the client wants to arm wrestle about why they were rated standard plus rather preferred and so on. Often I just talk with the underwriter either directly or second hand and get that info. Other times if it appears that there is not a specific problem but the client is not "above average" (and everyone thinks they are these days based on school grading systems) I just generically tell them that they look at many factors and that is the offer being made. And other times I have helped the client with the paperwork to reqest more info from the carrier. As stated, if a situation is straightforward I dont mind being a conduit for info but neither do I want to get caught in the middle in explaining several factors where it is not my role and it is predictable that the client wants to go back and forth, all for not.
What do others consider (or know) to be the rules of the road here?