This is only going to get worse,
IMO. I work with home health agencies in Texas on all these issues and it's bad...really, really bad. The good news is the solution is pretty easy, but these plans are a bad idea in the vast majority of cases and I don't understand how agents, well, I better not say for fear of stepping on toes here.
These things have stink all over them. Get ready for class-action suits galore. It's only going to get worse, as I see it.