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Has anyone heard that CMS is requiring that MA companies charge back broker referals that were sold by independent agents between 12/18/08 and 2/24/09? I ...


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Old 07-30-2009, 12:15 PM   #1
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Has anyone heard that CMS is requiring that MA companies charge back broker referals that were sold by independent agents between 12/18/08 and 2/24/09? I just got the memo this morning.
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Old 07-30-2009, 12:35 PM   #2
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Sure didn't, I did just get a phone call from my FMO stating that United Health Care would like me to rent a booth at walmart for 250.00 bucks so I can sell there plans.
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Old 07-30-2009, 01:02 PM   #3
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Originally Posted by Call4Insurance View Post
sure didn't, I did just get a phone call from my FMO stating that United Health Care would like me to rent a booth at walmart for 250.00 bucks so I can sell there plans.
.................................................. .....................................

I am an ICA with UHC...While I don't work the WalMarts...the ICA's that do...pay nothing. Also, free leads and current training. My opinion is this...FMO's for the most part are a recipe for disaster. Call UHC about their ICA (Independent Career Agent) opportunities. I feel certain you will make more $$$ with less hassles.
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Old 07-30-2009, 01:22 PM   #4
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YES Health Spring
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Old 07-30-2009, 02:10 PM   #5
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Originally Posted by mattieoc View Post
Has anyone heard that CMS is requiring that MA companies charge back broker referals that were sold by independent agents between 12/18/08 and 2/24/09? I just got the memo this morning.
Broker referals......? Can you explain more what you are calling a broker referral?

Can you post the memo?

Why just that time period?

Thanks... I get a lot of broker referrals from UNH.
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Old 07-30-2009, 09:18 PM   #6
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Originally Posted by kennethbroyles View Post
Broker referals......? Can you explain more what you are calling a broker referral?

Can you post the memo?

Why just that time period?

Thanks... I get a lot of broker referrals from UNH.

A broker referal is someone that sets appointments for ICAs. If the ICA enrolls the appointment, the broker referal gets $150.00 direct from UHC. I had a broker referal work with me during the 2007/2008 AEP/OEP. The position was eliminated when the laws changed concerning outbound calls.
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Old 07-30-2009, 11:03 PM   #7
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Originally Posted by Mega producer View Post
A broker referral is someone that sets appointments for ICAs. If the ICA enrolls the appointment, the broker referral gets $150.00 direct from UHC. I had a broker referral work with me during the 2007/2008 AEP/OEP. The position was eliminated when the laws changed concerning outbound calls.
And you get the $150/enrollment charge back... because they cant get it back from the " broker?" There are plenty of " land mines" in this MA business. I started to try to develop that program as one of my marketing efforts AEP/OEP 2009.

I've got enough worries with them paying advance renewals for all of 2009, in Dec. 08, .....then in June of 09... opppps we made a mistake you owe us $XX,000.
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Old 07-30-2009, 11:16 PM   #8
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MA Broker Referal Chargebacks sounds like the HUMANA "finders' fees"?

CMS says: The definition of compensation includes pecuniary or non-pecuniary remuneration of any kind relating to the sale or renewal of the policy (for example, commissions, bonuses, gifts, prizes, awards, and finders’ fees).

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Old 07-31-2009, 12:15 AM   #9
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It can't be done.Yes I had a contract.NO I never did any after mippa
Rules came down. Yes I did receive E-mail yesterday about the charge backs.
I never made any money from it this season but I don't have to come up with money for charge backs either
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Old 07-31-2009, 10:02 AM   #10
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Originally Posted by MedSuppPro View Post
MA Broker Referal Chargebacks sounds like the HUMANA "finders' fees"?

CMS says: The definition of compensation includes pecuniary or non-pecuniary remuneration of any kind relating to the sale or renewal of the policy (for example, commissions, bonuses, gifts, prizes, awards, and finders’ fees).
CMS 2010 Call Letter:

Organizations must cease this practice immediately as it is not compliant with our regulation and guidance. The total compensation amount paid to agents for an enrollment including any referral fees paid in connection with that enrollment may not exceed the limits set forth in the agent compensation regulations and implementing guidance. The amount paid to the agent who enrolls the beneficiary thus may not, when combined with any referral fee paid in connection with the enrollment, exceed these limits.

Presumably, the referral fee programs that have been put in place subsequent to the imposition of the new limits on agent compensation are based on an erroneous belief that referrals are not governed by our new regulations and January 16th, 2009 guidance. However, new §§422.2274 and 423.2274 in CMS-4138-IFC2 specify that compensation “includes pecuniary and non-pecuniary remuneration of any kind relating to the sale or renewal of a policy including, but not limited to, commissions, bonuses, gifts, prizes, awards and finder’s fees.” Referral fees are equivalent to finder’s fees, and therefore are governed by CMS regulations. We clarify that these requirements apply to referral fees paid to independent agents only when the referral leads to an actual enrollment.

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