I am interested in what auto dialer software agents are using and how it works. Is it web based, desktop based, etc and if it integrates with contact management systems.
Also, does anyone know of a good summary of what the new law is going to be in September and is there anything that specifically mentions the insurance lead business?
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Michael Levy
Chairman and Founder
MostChoice.com, Inc.
Search Engine Only Generated Insurance Leads
Obviously, it's not for generation of insurance leads, it's for importation of our insurance leads into the auto dialer software that agents use. That's why I asked about what the agents are using. Did you notice the part about the contact management software integration? Also, did you notice the part about the new laws? I'd like to know how viable auto dialers are going to be come September.
Define auto dialer....
Sorry, but I was thinking predictive dialer, I think you are talking voice broadcast dialer. Curious now what you are really asking about.
Why would any lead company providing quality leads think an agent would need so many that they would need to load them into an autodialer?
If these people are really looking for coverage (and not the crap I got 5 years ago), I would think you could reach a sufficient number to dial by hand.
But then, I'm not a lead company providing crap. (Not finger pointing, of course).
Rick
------------------------------------ ILIAA
Training, Community, Support, and Success Independent Life Insurance Agents Assn rick@iliaa.org
Just allow your customers to obtain their lead information in a csv format, and it should work with every dialer.
------------------------------------ Michigan Health Insurance Is my main site. Check out the links directory, more than 9875 helpful links and growing.
We are currently using one in our office called Make My Calls and it works great. We use them to call business leads that are scrubbed against the DNC list. You can get a lot of the calls made and still be able to do some other things while calling i.e. mailers, postcards, etc.... It also allows you to pre-record a message that you just click one button and it leaves the message and begins to dial another line. Very nice software if you are looking for a dialer to use.
We are currently using one in our office called Make My Calls and it works great. We use them to call business leads that are scrubbed against the DNC list. You can get a lot of the calls made and still be able to do some other things while calling i.e. mailers, postcards, etc.... It also allows you to pre-record a message that you just click one button and it leaves the message and begins to dial another line. Very nice software if you are looking for a dialer to use.
Predictive Dialers :: Power Dialers by EVS This has a whole list of them. I have demoed green mamba, doesn't come with a crm, but you can pay for one. All Voip, but they are working with something for a cell phone
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"First by deflation then by inflation, central bankers will deprive your children of all land and liberty"
"Central Bankers are more dangerous than standing armies"
Hands down cheapest multi line VOIP or Analog solution, although it is not predictive and some features are broke and no one seems to have any intention on fixing them.
Define auto dialer....
Sorry, but I was thinking predictive dialer, I think you are talking voice broadcast dialer. Curious now what you are really asking about.
Dan
Sorry, I don't know the exact terminology but this thread is starting to answer the questions. My understanding is that it is a pain to manually punch in numbers and therefore if you had a system that automatically dialed it would make life easier. Predictive dialers are another facet that I would like to know more about. Mainly, what happens if it gets multiple people on the phone at once. You can't talk to two people at once and with MostChoice leads, that is going to happen if it dials multiple numbers at a time. Because most agents buy leads from a collection of lead sources, they dump my leads in with all the others so we do have agents that use predictive dialers with MostChoice leads.
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Originally Posted by vlade1212
We are currently using one in our office called Make My Calls and it works great. We use them to call business leads that are scrubbed against the DNC list. You can get a lot of the calls made and still be able to do some other things while calling i.e. mailers, postcards, etc.... It also allows you to pre-record a message that you just click one button and it leaves the message and begins to dial another line. Very nice software if you are looking for a dialer to use.
How do you work the pre-recorded message so the secretary doesn't dump the call?
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Originally Posted by The New Guy
Just allow your customers to obtain their lead information in a csv format, and it should work with every dialer.
The ones that are using dialers are having us post directly to a web server. We provide real-time leads so CSV probably is a little too slow for us. I don't know much about the process from webserver on. I'm trying to figure out how that works.
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Originally Posted by adam
Look at dialtel.com , they got very good dialing system and very cheap plans on VOIP.
Thanks.
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Originally Posted by emptyeternity
Predictive Dialers :: Power Dialers by EVS This has a whole list of them. I have demoed green mamba, doesn't come with a crm, but you can pay for one. All Voip, but they are working with something for a cell phone
How did Green Mamba work with Skype? Was the voice quality good? Who has the phone lines for these services? I assume you don't have to have multiple phone lines, the service handles that and they just patch it through to you. Is this how it works?
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Originally Posted by TXINSURANCE
Where's Alsky when you need him?
Hands down cheapest multi line VOIP or Analog solution, although it is not predictive and some features are broke and no one seems to have any intention on fixing them.
It is a good sequential dialer though.
What service is this?
Last edited by MikeLevy : 03-08-2009 at 08:49 PM.
Reason: Posts merged
Need Auto Dialer Info
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