Well I pitched my first large case.
I was quarterbacking the entire meeting.
I know I did a good job because the meeting lasted an hour and half. If they did not want to work with me it would have been a 20 minute meeting.
What a great experience and I learned a lot.
If anyone else has pitched a large case I would like to hear how the initial meeting went and if you saw indicators on getting to actually bid on the group.
Does any get comp for these "mega" companies. What if General Electric wanted to switch carriers (assuming they don't self-insure - just an an example.)
It takes a lot of patience and the ability to effectively network. In the end, it is very political. More about who you know than what you know. I got so burned out I pretty much left the business for 5 years.
If I had been smart I would have taken off 6 months to a year then come back doing what I do now.
Nice job, it is a great feeling when things go well. I will say that the biggest issue we have when working large groups is that there are a lot of people involved in the decision making process, and it is very difficult to uncover and work on the objections of people that you are not in direct contact with.
This is obviously an issue with relationship objections, but there are a lot of other potential issues that can surprise you.
The best decision I make when working with a large client, is that a good meeting is a win for me...so is being invited to a finalist meeting etc... Obviously you only really win when you get paid, but that keeps me from getting discouraged when surprises crop up.
300 lives is a nice size case. It can still be political, but usually not as many layers to go through as with larger cases.
CFO and/or HR Director are usually involved directly in decision making. Others may also play a part.
The key is to find out who has been servicing the account, how long they have been the AOR and what kind of relationship they have with decision makers.
If you don't scope out the in force agent and his/her relationship you can spin your wheels. On more than one occasion I have done a lot of footwork only to be told thanks, but we showed your proposal to our current agent and he can do the same.
Somarco
Your are right on.
I am working with the CFO and Director of HR.
At this point of the cycle I am working on additional selling points on why my ideas and my skills will reduce costs.
Everything I am doing right now is just to get the chance to bid on the case.
I have a game plan on what issues need to be addressed and how they can have a positive impact on claims. Now I have to bounce those idea off the CFO & Director to see if they are interested.
I don't want to appear negative, but I have worked enough of these in the past to know they are never predictable. Some will fall right in your lap and others will go away without any warning or explanation.