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I've been poking around for residential lists and emailed a mortgage broker friend of mine. He gave me a strong warning about sales genie and ...


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Old 05-28-2007, 08:55 AM   #1
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I've been poking around for residential lists and emailed a mortgage broker friend of mine. He gave me a strong warning about sales genie and pointed me to their TOS.

He signed up thinking he could get "unlimited leads" and simply download as many as he wanted - already understanding that he had to click each record which he didn't mind doing. He would simply wake up and click to download the records he needed for the day.

However, according to him that only lasted a few days, then he noticed incredibally slow download times. Apparantly you can only download 1,000 records at a time. What used to take seconds to download now was taking minutes......then hours.

Upon calling SalesGenie they pointed out this clause:

"Limited License: Upon payment for the Product (if applicable), infoUSA hereby grants Customer a nontransferable and nonexclusive license for one User to possess and use the Products in accordance with these Terms. [COLOR=blue]This Website is intended for the sole purpose of locating individual sales leads[/COLOR]. It is not intended for mass downloads. [COLOR=blue]A reasonable amount of selected records may be downloaded as quickly as reasonably possible. Subsequent records may download at a considerably lower rate."[COLOR=black] (see full terms and conditions on the site.)[/COLOR] [/COLOR]

[COLOR=black]Of course, only SalesGenie will decide what a resonable amount of leads is. In his case he wanted about 500 leads a day. Apparantly SaleGenie deemed that "unresonable" and it was taking more than 2 hours for him to download records. [/COLOR]

Upon complaining and asking for his money back they again pointed out that SaleGenie is only intended to locate and view records online - not download them. They also told him that the amount of download they deem reasonable is not a daily amount, but a cumulative amount. That means you might download 500 records a day at a fast rate until they deem it's "excessive" - then all subsequent downloads for "X" period of time will bascially take forever.

The bottom line is this; if you're only looking to view records for the purpose of telemarketing you should be fine. However, if you're looking for a downloaded list I'd shop around. SalesGenie does indeed allow mass downloads but it's 10 cents a record. 10 cents a record plus the monthly fee makes it no deal if all you're after is a list.

This is the first I'm hearing about this and if true my theory is they're finally getting more customers then they can handle and have to tighten up on the reigns. I'm also not saying not to use SalesGenie - just pointing out would could be a very important clause if the sole reason you're signing up is to download leads. Also, this is just 3rd party info from a friend of mine. I have no personal experience with them.
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Last edited by healthagent : 05-28-2007 at 08:58 AM.
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Old 05-28-2007, 10:05 AM   #2
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Originally Posted by john_petrowski View Post
I've been poking around for residential lists and emailed a mortgage broker friend of mine. He gave me a strong warning about sales genie and pointed me to their TOS.

He signed up thinking he could get "unlimited leads" and simply download as many as he wanted - already understanding that he had to click each record which he didn't mind doing. He would simply wake up and click to download the records he needed for the day.

However, according to him that only lasted a few days, then he noticed incredibally slow download times. Apparantly you can only download 1,000 records at a time. What used to take seconds to download now was taking minutes......then hours.

Upon calling SalesGenie they pointed out this clause:

"Limited License: Upon payment for the Product (if applicable), infoUSA hereby grants Customer a nontransferable and nonexclusive license for one User to possess and use the Products in accordance with these Terms. [COLOR=blue]This Website is intended for the sole purpose of locating individual sales leads[/COLOR]. It is not intended for mass downloads. [COLOR=blue]A reasonable amount of selected records may be downloaded as quickly as reasonably possible. Subsequent records may download at a considerably lower rate."[COLOR=black] (see full terms and conditions on the site.)[/COLOR] [/COLOR]

[COLOR=black]Of course, only SalesGenie will decide what a resonable amount of leads is. In his case he wanted about 500 leads a day. Apparantly SaleGenie deemed that "unresonable" and it was taking more than 2 hours for him to download records. [/COLOR]

Upon complaining and asking for his money back they again pointed out that SaleGenie is only intended to locate and view records online - not download them. They also told him that the amount of download they deem reasonable is not a daily amount, but a cumulative amount. That means you might download 500 records a day at a fast rate until they deem it's "excessive" - then all subsequent downloads for "X" period of time will bascially take forever.

The bottom line is this; if you're only looking to view records for the purpose of telemarketing you should be fine. However, if you're looking for a downloaded list I'd shop around. SalesGenie does indeed allow mass downloads but it's 10 cents a record. 10 cents a record plus the monthly fee makes it no deal if all you're after is a list.

This is the first I'm hearing about this and if true my theory is they're finally getting more customers then they can handle and have to tighten up on the reigns. I'm also not saying not to use SalesGenie - just pointing out would could be a very important clause if the sole reason you're signing up is to download leads. Also, this is just 3rd party info from a friend of mine. I have no personal experience with them.
If this is true, then they either changed their policy or I was lied to 1 1/2 months ago. I was told that no member can download more than 20,000 leads a day, which is understandable. However, if 500 leads per member is pushing it then it is off to another company.
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Old 05-28-2007, 10:21 AM   #3
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I would qualify that and want it in writing that I could download 20,000 leads a day at normal download rates. First of all, I don't think clicking on 20,000 individual names is practical. Secondly, they only allow you to click on 1,000 names at a time to download for free or you must purchase the bulk download at 10 cents a name.

This is a sale company and a rep will probably only tell you technically correct info. Yes...you can download 20,000 names in a day by clicking on them. What they might not be telling you is it might take days to download a list of that size.
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Old 06-26-2007, 11:34 AM   #4
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Thought I'd update this thread.

Sales Genie will allow for bulk downloads of 12,000 names per YEAR. If you want more than that, you need to pay about 7cents each unless you are willing to click on each name.

This is to stop people from reselling but if you need about 3,000 per month, it's just as cheap to buy them from a reseller at about $100/1000 for telemarketing, or much less for just mailing.

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Old 06-26-2007, 12:42 PM   #5
Kyle Henson
 
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Here is what my salesgenie rep (His name is Mick Guilfoyle 866-327-6391) told me about this issue when I asked:

[COLOR=#0000ff]It is unlimited access. As long as you are the only user of the account you will have nothing to worry about. If the activity looks as though multiple people are accessing the account, it will be monitored and possibly shut down. They typically won't even look @ an account unless you are downloading more than 5,000 records a day. In this case we would need multiple licenses, but as long as you are the only one using it, there will be no issues.

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Old 06-26-2007, 12:59 PM   #6
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As long as the company allows a person to download 5,000 leads a day w/out a decrease in download speed the cost is beneficial. Have you experienced any issues downloading more than 5,000 leads on a weekly basis?
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Old 06-26-2007, 01:12 PM   #7
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I only do a few hundred a week. For my purposes right now it is good. Demographics are most important to me at the time.

I will be downloading closer to 1000 per week soon though and if that becomes a problem I will be calling Mick for sure
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Old 06-26-2007, 01:19 PM   #8
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There's a difference between verbal statements and written ones. Again, here's their written statement:

[COLOR=blue][COLOR=Black]"T[/COLOR][COLOR=Black]his Website is intended for the sole purpose of locating individual sales leads[/COLOR][/COLOR][COLOR=Black].[/COLOR][COLOR=Black] It is not intended for mass downloads. [/COLOR][COLOR=Black]A reasonable amount of selected records may be downloaded as quickly as reasonably possible. Subsequent records may download at a considerably lower rate."

The problem with that is "a reasonable amount" is ambiguous and at the sole discretion of Sales Genie. What is conveyed to you verbally might be true now but can change at will.

I would want it in writing, that I could download say 500 leads a day every day without increased download times. If they were not willing to back up a verbal promise with a written one I would not do business with them.
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Old 06-26-2007, 05:32 PM   #9
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You are right John...I wished I had that in writing. Athough I do have it in email hopefully I dont have issues with these folks.
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Old 06-27-2007, 02:11 AM   #10
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I used Sales Genie for about a year. I frequently downloaded 1000 names in a day. Sometimes more in a separate run. Never had a problem with speed that I remember.

Now, I didn't make a habit out of it, so I can't say that there never would have been a problem if I downloaded 1000 a day for multiple days in a row. I do think for single user use, for telemarketing or general mailing/marketing purposes, it works well. If you want to do a lot of bulk mailing, it's not the way to go.

The advantage to sales genie, is it lets YOU build a list that is targeted to your demographics, try it out, tweak it, and try again. If you are doing this properly, you probably don't need thousands of names a day, every day (I know, I know, there are times)

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Old 08-10-2007, 05:32 PM   #11
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I just spoke with a SalesGenie rep today and here's the scoop.

* New accounts cost $150 p/month with a 1 year lock-in + a $300 application fee.

*One account permits a bulk download of 1000 leads per month 12 months (sent in excel format from what I was told) at the monthly rate. If you buy the full year up front the app fee is waived and you can get all 12000 leads in whatever format you want.

I'm going to look into this again because you can't beat the price.
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Old 08-10-2007, 05:41 PM   #12
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I'm curious what the difference is between a Sales Genie list, and Goleads. Is Sales Genie that much better of a list that it's worth paying $140 more per month for? I've had a lot of success with Goleads, but am always curious what else is out there. Have you used Goleads before, J.R.? What is included in a list from Sales Genie?
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Old 08-10-2007, 06:37 PM   #13
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Originally Posted by nate124 View Post
I'm curious what the difference is between a Sales Genie list, and Goleads. Is Sales Genie that much better of a list that it's worth paying $140 more per month for? I've had a lot of success with Goleads, but am always curious what else is out there. Have you used Goleads before, J.R.? What is included in a list from Sales Genie?
I have used GoLeads before and have a few accounts with them for the business. I like the program and LOVE the cost. What I don't like is the PITA it is to track and manage everything because you can't really do that efficiently with/out being able to export and import data. Last time I checked Goleads had about 150,000 small business owners listed in MD w/ employees sizes of 1-9 w/ minimal filters. The word is 30% are junk, although I think the stats are much higher. Here are the recent stats from InfoUSA that "allegedly" updates their data once a month.

MD
No filters 1-4 = 60,597 leads
No filters 5-9 = 34,723

TOTAL = 95,320 leads

W/Filters (State, employee size, ONE key contact per business, phone number)
Filters 1-4 = 34,832
Filters 5-9 = 23,141

TOTAL = 57,973

W/ Filters (State, employee size, ALL key contacts per business, phone number)
Filters 1-4 = 43,584
Filters 5-9 = 24,095

TOTAL = 67,679

If you have used GoLeads for any length of time you've probably surmised that quite a few records don't have the name of the owner and/or the number is disconnected or inaccurate. You get what you pay for! I don't like to call a business w/out knowing who owns the business. To each their own.

I want data that I can track, import and modify to my business goals...I cannot make an accurate decision using Goleads per my requirements, which is why I'm looking into either buying a list myself or the SalesGenie subscription.

The filters paint the picture....It will take me about a year to blow through a list of 67,000 names calling 4-5 hours a day 6 days a week. Divide that by 4 marketers and you're calling the same businesses every 3 months. Now were getting somewhere!!!!!!



There are a host of ways to look at things. I tend to recommend using a decision tree.
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Old 08-10-2007, 08:23 PM   #14
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Nate124, I liked the dog much better! Who is that guy anyway?
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Old 08-10-2007, 09:03 PM   #15
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Originally Posted by arnguy View Post
Nate124, I liked the dog much better! Who is that guy anyway?
Hahaha! How can you NOT love my dog, right? Unless you are Michael Vick, I guess

Sorry to expose you to that picture of me The only good picture I took on my wedding day was me smiling and holding that beer. Mmmmmm beeeeeer!
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Old 08-11-2007, 10:12 AM   #16
Kyle Henson
 
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Originally Posted by salpro22 View Post
I just spoke with a SalesGenie rep today and here's the scoop.

* New accounts cost $150 p/month with a 1 year lock-in + a $300 application fee.

*One account permits a bulk download of 1000 leads per month 12 months (sent in excel format from what I was told) at the monthly rate. If you buy the full year up front the app fee is waived and you can get all 12000 leads in whatever format you want.

I'm going to look into this again because you can't beat the price.
They must not want any new business because that is a rip off. $150 per month with a 1000 name limit per month?? Go buy 1000 names for half that. $300 to sign up?

I have sales genie and I pay $150 per month for unlimited access and I did not pay $300 sign up fee.
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Old 08-11-2007, 12:57 PM   #17
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Originally Posted by Kyle Henson View Post
They must not want any new business because that is a rip off. $150 per month with a 1000 name limit per month?? Go buy 1000 names for half that. $300 to sign up?

I have sales genie and I pay $150 per month for unlimited access and I did not pay $300 sign up fee.
I should have been clearer. Sales Genie allows you a one time bulk download of 1000 leads a month. However, you're more than free to click on each lead and download in sets of 1000 at your discretion. I talked with the rep about download speeds, number of leads downloaded, etc. and he tried to reassure me that isn't a problem. I asked him to send me a copy of the contract in the e-mail so I could look over it prior to joining. I have yet to get the e-mail.
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Old 08-11-2007, 01:06 PM   #18
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Do not ever let someone ON COMMISSION try to supersede what's in writing. If they're telling you "downloading X amount is not an issue" then I want it in writing. This is what's already in writing:

[COLOR=Red]This Website is intended for the sole purpose of locating individual sales leads. [COLOR=Black]It is not intended for mass downloads. [/COLOR][COLOR=Black]A [COLOR=Blue]reasonable amount[/COLOR] of selected records may be downloaded as quickly as reasonably possible. Subsequent records may download at a considerably lower rate." [/COLOR]
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Old 08-11-2007, 01:48 PM   #19
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Nate124, I thought it was ABC's Charlie Gibson. However, I am due for an eye exam this month.
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Old 08-11-2007, 03:05 PM   #20
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I think if you just want to make calls yourself SalesGenie light for $75 could be the way to go. It's 1-4 employee size instead of 1-9 and you can choose records that only have contact info. It's true that a small percentage of Goleads don't list the owner. I skip those leads since it doesn't matter - just click to the next record. I've found it's a waste of time to call and ask "Is the owner in?"

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