I had a guy call me to tell me had to switch to UHC MAPD so he could get Silver Sneakers. I asked why he wanted an HMO instead of being able to go anywhere he wanted, especially since he travels so much. "The free gym membership". I told him I wouldn't do it, because his financial planner would kill me. So he told me he would get it on his own and hung up.
I called the FP and let him know what had transpired.
FP called the client and told him that if signed with an MAPD he was firing HIM.
Client called me to apologize for being short-sighted. Then I moved him to Cigna so he could get the $25/annual gym membership
You did exactly the right thing, that's a ridiculous reason for wanting MAPD but very typical of what happens when it's AEP and all of the TV commercials are blasting people with partial information rather than a balanced presentation.