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- #31
I may be late to the game on this thread but the obvious answer is...you need to offer the zero premium plans too.
If you educate every applicant to all their choices they will know when approached later that you already offered them the zero plans and there was a reason they didn't go with it. Or if they are really premium focused, you already sold it to them.
That's about all you van do to prevent it. It will still happen occasionally.
Newby, I do have $0 premium plans, I guess I'm more upset that he didn't reach out to me first. I do everything that I can to stay top of the mind with all my clients- contacting them every year, sending them cards etc. And then to act like I've been trying to rip him off all these years just pissed me off.