I'm getting clients losing group coverage that want a MAPD. I am asking them if they got a "Letter of Creditable Coverage" and if it stated that their Rx coverage is creditable. Most say "it's around here somewhere"....
I tell them if they find it, make sure they keep it with their insurance file.
So far, I have only had one problem, and that was with a client coming off group that retired and had waived Part B. I told her to take her letter of creditable insurance with her to the SS office when she applied for Part B. She didn't and got docked a penalty. Good thing I had her check "Send a Coupon Book for Payment" instead of SS deduction, etc. When she got the letter saying she owed a penalty, I told her not to pay it, but take her letter into the SS office like I told her before. (Haven't heard back about this yet)
I gather no one, including SS, ever asks for that letter we hear so much about. It appears that the only time it comes into play is when a penalty is applied and the client yells. Then we scramble to get the letter sent to whoever wants it (apparently only SS).
Since there are two penalties, one for Part B and the other for Part D... I wonder whoever is it that requires that letter for Part D... is it the PDP carrier, since Medicare does not issue PDPs? I have not had the situation come up yet... just want to be prepared.
Anyone have a comment?
I tell them if they find it, make sure they keep it with their insurance file.
So far, I have only had one problem, and that was with a client coming off group that retired and had waived Part B. I told her to take her letter of creditable insurance with her to the SS office when she applied for Part B. She didn't and got docked a penalty. Good thing I had her check "Send a Coupon Book for Payment" instead of SS deduction, etc. When she got the letter saying she owed a penalty, I told her not to pay it, but take her letter into the SS office like I told her before. (Haven't heard back about this yet)
I gather no one, including SS, ever asks for that letter we hear so much about. It appears that the only time it comes into play is when a penalty is applied and the client yells. Then we scramble to get the letter sent to whoever wants it (apparently only SS).
Since there are two penalties, one for Part B and the other for Part D... I wonder whoever is it that requires that letter for Part D... is it the PDP carrier, since Medicare does not issue PDPs? I have not had the situation come up yet... just want to be prepared.
Anyone have a comment?