Originally Posted by Insuranceman
Does anyone know anything about Social Service Coordinators ? They keep calling my MA
clients trying to get their bank information.
We have a lot of this also happening. United Health Care (and possibly other companies) has contracted some folks, I think out of Florida, on the phones to try to help clients with qualifying for drug assistance. One of the first calls we got on this was from a retired policewoman, ready to report them as a scam.
I did some investigating on my own, and was convinced it was on the up and up. I just wish they would notify agents what was happening and give us contact information to help try to answer client's questions.